Event Content

About Q&A

Allow attendees to submit questions during a Live, Simulated Live, or On-Demand event or through an attendee portal.

For Live events, Simulated Live events and attendee portals, you can use the Q&A queue to answer questions, prioritize questions to decide which ones you'll answer first, edit answers, and delete questions you won't answer. You can also assign questions to specific presenters or groups by creating additional tabs and assigning questions to them from the New Questions tab. The Q&A queue refreshes automatically as questions are submitted and answered. Questions are hidden from the audience until they're answered.

The numbers next to questions show the order in which they were asked. Use the tabs to monitor new questions as they arrive or to view lists of questions that were answered, deleted, or revoked (sent back to be answered again). Click any of the column headers to sort the questions.

At the top right of the Q&A queue are additional options. You can manually refresh the queue, open it in a new window (from the Live Studio), add new questions to the queue, save the list of questions from the tab you're on as a CSV file, and print them.

Live Studio-Q&A controls with 3 attendee questions

For On-Demand events, you can have questions sent to specific email addresses and reply to the email to answer the question. You can also optionally have questions sent by email for Live events.

After the event, run an Event Analytics report and select Q&A to view all submitted questions, the attendees who asked the questions, and presenter answers.

Add a third-party video to a custom tab

Enhance your events by including videos that viewers can play at any time. You can include YouTube, Vimeo, or Brightcove videos. During the event, the videos display in tabs on the right side of the event window, next to the video stream or headshots. The videos play in the tab instead of in an overlay window.

Event window shows the event with a third-party video in a custom tab

Example Code

Use the following sample code to embed your video. Replace INSERT YOUR LINK HERE with the link found in the video player's embed code.

<!DOCTYPE html>
<body style="min-height: 405px;">
<iframe style="position:absolute;top:0;left:0;border:none;" scrolling="no" width="640" height="360" src="INSERT YOUR LINK HERE" frameborder="0" allowfullscreen="">

This is an example of a YouTube video's embed code and link. Only copy the URL.

<iframe width="560" height="315" src="https://www.youtube.com/embed/7s5qAuUZexw" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>

Add videos to your event

To add a video in a custom tab:

  1. Sign in to the Webcast Admin portal and edit the event.
  2. On the left panel, click the Event Content tab.
  3. Under Optional Content, expand the Add Custom Player Tabs section and click Add Primary Tab.

    Add Custom Player Tabs section shows the Add Primary Tab option

  4. In the Manage Tab Content window, enter a name for the tab.
  5. At the top right side of the text editor, click </> to switch to code view.
  6. Delete all the placeholder code.
  7. Copy the example code and paste it into the editor. Replace INSERT YOUR LINK HERE with your video link.

    Note: For the video to work properly, the link must begin with https:// and contain one of the following expected domains: players.brightcove.net, vimeo.com, player.vimeo.com, youtube.com, youtu.be.

    Code editor shows the example code

  8. Click Save Changes to save the coding. Then click Save and Continue to save changes to the event content.

Add captions to a recorded event

Captioning during a Live event is not included in the event replay. To add captions to a replay or to an On-Demand or Simulated Live event, you need a timed caption file in VTT (WebVTT) format. You can request a caption file for your event or ask your captioning provider for a compatible file.


Once you receive the caption file, turn on Closed Captions for the event and upload the file. Captions are shown inline with the video. You can display them automatically or allow attendees to turn them on as needed. Attendees can turn captions off at any time.

Important: Captions are timed with the event audio. If you edit an event recording after receiving a caption file, the captions will be out of sync. You must request a new caption file.

Jump to: Request captioning services | Add replay captions | Preview your work