Live Events

Broadcast and present a Live event.

Ways to broadcast a Live event

We offer multiple ways to broadcast no matter the scale of your event, the venue, or the location of your presenters. When you schedule a Live event, you select how presenters will connect their audio and video to broadcast to the audience. The device or method is the live acquisition source for the event. 

Note: This only determines how your presenters connect their audio and video and broadcast to the audience. All webcast events include visual elements such as headshots, slides, overlay videos, and more.

If presenters will speak to the audience but remain off-camera, select Telephone as the acquisition source. If they'll broadcast audio and video, you can use a single webcam, the video bridge for multiple webcams, an encoder, or a video conferencing unit (VCU). 

Available options depend on your account settings. Contact your sales representative or Support to request additional broadcasting options.

Live Acquisition Sources dropdown with several choices

Broadcast audio only

Select Telephone to broadcast the presenter audio with a telephone connection. Up to 20 presenters can stream their audio from a telephone or VoIP connection. Presenters dial in to the presenter bridge and a backup bridge is included as a backup audio source.

Broadcast audio and video

There are several options for connecting presenters and streaming their audio and video to the audience. They can connect directly using their own webcams or connect to another system or service first and then stream that source into the event.

Join the Live Studio

To moderate or present at a live event, enter the Live Studio and connect your audio or video. The Live Studio has controls for presenting slides, playing videos and other content, managing Q&A, and more.

The way you join the Live Studio depends on whether you have a webcasting account or whether you were invited to be a presenter or assist with Q&A.

Join as a moderator

If you have a webcasting account, sign in to the Webcast Admin portal and in the My Events list, click Edit to open the Live event. On the Event Summary tab, under Run My Event, click Launch Live Studio.

Run My Event- Launch Live Studio button

Join as a presenter

If you were invited to present at the event, you should have received an email with login details and a link to the Guest Admin Access site. Click the link and enter your information or credentials to sign in, and then click Live Presenter Studio.

Guest Admin Site- Live presenter studio button

Join as a Q&A manager

If you were invited to manage audience questions at the event, you should have received an email with login details and a link to the Guest Admin Access site. Click the link and enter your information or credentials to sign in, and then click Manage Live Q&A.

Guest Admin Site- Manage live Q&A button

Add a virtual background to your Webcam event

The Webcast service does not currently offer virtual backgrounds for Webcam acquisition events. However, you can add them to your video stream with a third-party virtual webcam app. A virtual webcam app is software that allows you to add virtual backgrounds, filters, and more to your webcam video. After you install it, the virtual webcam displays as a new webcam source that you can select when joining the event.

 

Note: Virtual background are available for Video Bridge events. Refer to this help article for more information: https://help.webcasts.com/books/live-events/page/adding-virtual-backgrounds-on-the-video-bridge.


Supported virtual webcam apps include:

Note: Download and test the app in the Live Studio at least 48 hours before the event starts. We do not provide support for third-party applications.

Change your background with a virtual webcam

Before joining the Live event, start the virtual webcam app and set up your virtual background.

Important: You must keep the virtual webcam running during the event for your virtual webcam to display properly.

To connect to the event with a virtual webcam:

  1. Join the Live Studio.
  2. In the Live Studio, a notification displays in the top left of the window that requires you to allow the Live Studio to access your computer's camera and microphone. Click Allow to grant permission.

    Allow Google Chrome to use your microphone and camera option

  3. In the Broadcast Controls panel, click Preview.
  4. For your Video source, select your virtual webcam and then select the microphone you want to use for the broadcast. Check your webcam preview and audio levels to verify that they work properly

    Note: This is only a preview. Your webcam is not visible to the audience or other presenters.

    Broadcast Controls panel with a virtual webcam preview

  5. Click Connect to connect your audio and video to the event. Once you're connected, other presenters can see your webcam.

    Note: The connection can take up to two minutes to establish. If your stream fails to connect, click Cancel and then preview and connect it again.


Encoder stream bit rates

Adaptive Bit Rate (ABR) Encoder Events (Recommended)

You are only required to send one stream (per primary and backup). All streams are transcoded and aligned for soother quality transitions. If the system receives a higher stream than the bit rate listed in the 'Source Encoder Sends' section below, it will automatically transcode down to the bit rate shown in the 'Audience Receives' section. Sending a lower bit rate than those listed is not recommended.

The video player has a widescreen (16:9) aspect ratio with the following size options. Audio and video streams to attendees at the listed bit rates. We recommend using an audio bit rate of 96 kbps, which is included in the total bit rate. See 'System Requirements for encoder broacasts' for additional information.

Source Encoder Sends

Video Player Size Recommended Video Bit Rate Recommended Audio Bit Rate Total Bit Rate with Recommended Settings
480p (854x480) 800 kbps 96 kbps 896 kbps
720p (1280x720) 1700 kbps 96 kbps 1796 kbps
1080p (1920x1080) 3000 kbps (3mbps) 96 kbps 3096 kbps

Audience Receives

Video Player Size Video Bit Rate Audio Bit Rate Total Bit Rate
Sending 480p (854x480)


Low - 270p (480x270) 400 kbps 96 kbps 496 kbps
High - 480p (854x480) 800 kbps 96 kbps 896 kbps
Sending 720p (1280x720)


Low - 270p (480x270) 400 kbps 96 kbps 496 kbps
Medium - 480p (854x480) 800 kbps 96 kbps 896 kbps
High - 720p (1280x720) 1700 kbps 96 kbps 1796 kbps
Sending 1080p (1920x1080)


Low - 480p (854x480)  800 kbps 96 kbps  896 kbps
Medium - 720p (1280x720) 1700 kbps 96 kbps 1796 kbps
High - 1080p (1920x1080) 3000 kbps (3mbps) 96 kbps 3096 kbps


Constant Bit Rate (CBR) Encoder Events

You are only required to send one stream (per primary and backup). All streams are distributed at the bit rate set at the encoder. Listed below are the system-recommended settings for each player size.

Important: Streams that exceed 6 mbps (6,000 kbps) will have their connection terminated by the system. Please note that this includes both the audio and video bitrates together.

The video player has a widescreen (16:9) aspect ration with the following layout options. Audio and video streams to attendees at the provided bit rates. We recommend using an audio bit rate of 96 kbps, which is included in the total bit rate.

See 'System Requirements for encoder broacasts' for additional information.

Video Player Size Total Bit Rate
480p (854x480) 896 kbps
720p (1280x720) 1796 kbps
1080p (1920x1080) 3096 kbps
 

The system will automatically transcode to the settings above for the on-demand archive, regardless of live bit rates used. With CBR events, you have the option to modify the streaming rate for a higher or lower live bit rate.


Important Note on all Encoder Events: Streams that exceed 6 mbps (6,000 kbps) will have their connection terminated by the system. Please note that this includes both the audio and video bitrates together.

How do I broadcast using an encoder?

To access the information needed to connect your encoder for the event, click the Media Encoder Settings button in the Broadcast Controls area of the Live Studio. Your encoding device (e.g. Wirecast) will need to be set up to send an RTMP stream for broadcast.

Media Encoder Settings

Click Media Encoder Settings to access the stream path(s), codec information and recommended stream settings. 

Encoder Settings with primary and backup stream details

Copy and paste the Primary Stream URL from the  Encoder Settings  to your encoding device settings. Then, copy and paste the  Primary  Stream ID  into the stream setting of your encoder. Next, confirm that your encoding device is using the same settings as listed in the  Encoder Settings.  NOTE: Bit rate can be adjusted based on your requirements.

To add a redundant backup stream on the event, copy and paste the  Backup Stream URL  from the  Encoder Settings  to the secondary encoding device settings. Then, copy and paste the  Backup  Stream ID  into the stream setting of your encoder. Next, confirm that your secondary encoding device is using the same settings as listed in the  Encoder Settings.  NOTE: Bit rate can be adjusted based on your requirements.

Start your encoder to begin streaming to the Webcast Server. Connected text will appear in the Primary Stream and/or Backup Stream boxes when a stream has been connected. Once your encoder confirms a successful connection, click the Preview Stream button to view the stream(s). 


Preview stream button with primary stream connected and other backup streams

If you would like to preview the video stream(s) at full resolution, click Launch Full-size Preview to view the stream at full resolution.  
 

The Primary Stream preview will load by default in the full-size preview window. Use the Source dropdown above to test the Backup and Audio Stream if applicable. 

Once the connection process is complete and you see your video in the Live Studio, click Start Webcast to begin broadcasting your event.

image-1687876552372.png

To switch between the primary and backup streams during an event, click on the Primary Stream or Backup Stream box. The stream name highlighted in blue along the left will appear in the Broadcast Controls window and is active on the presentation. 

Backup stream highlighted but not active

Live stream bit rates

Presenter Video, Screen Share (video bridge), and Inline Videos

If you're broadcasting telephone audio only, the video player contains a 320 x 240 pixel space for headshots to be displayed and uses a 96 kbps stream.

If you're broadcasting audio and video, the video player has a widescreen (16:9) aspect ratio with the following layout options and streams to attendees at the listed bit rates. The audio bit rate is always 96 kbps and is included in the total bit rate.

480p (854 x 480)

720p (1280 x 720)

1080p (1920 x 1080)*

 

*Note: 1080p and 720p access may not be available on all accounts. Please contact Support with questions.


Overlay Videos

The bit rate of overlay videos depends on the bit rate of the video when you uploaded it. If you uploaded a video:

Presenter Best Practices

Below are a list of best practices for presenters:

What should a presenter have available for the presentation?

How can I test my system for presenting?

For any testing, you should use the computer and browser that you intend to present from. Two seemingly identical computers can have very different program and system configurations.

Once you have received the Guest Admin, please log into the webcast Live Studio to test your system.

If you will be using your webcam or screen sharing on an event, please test your system here:  https://event.webcasts.com/test

Please note that if you run into any testing issues, you may be asked to provide a screen capture of the results of this system test.
 

What if I have issues with the Webcast Live Studio during a live call?

The Live Studio checks the presenter's connection status approximately every three seconds. When the Live Studio detects a sustained connection drop (an approximate 10-15 sec. without a response from our servers), a message is displayed in the Live Studio alerting the presenter:

"Could not connect to the server. Please check your internet connection.(1)".

This message appears in an overlay and the presenter cannot click on any Live Studio elements while their connection is down. Once the connection has been reestablished, the message will disappear automatically and the presenter can resume their Live Studio interaction.

If the Live Studio becomes unresponsive without an internet connection failure:

Share a video during a Live event

In the Live Studio, the Overlay Videos tab shows all uploaded videos. From here, you and other presenters can preview them, play them for the audience, and stop sharing them. 

You can share a video as an overlay - in a separate window that covers the slides and video player - or play the video inline, in the video player. Once the event is archived, the recording includes the videos as they were seen by the audience during the live event.

Notes:

Jump to: Preview a video | Share a video as an overlay | Share a video in the video player (inline) | Stop sharing a video

Preview a video

Preview your overlay videos to make sure they display correctly to the audience during the live event. When you preview a video, the video is only visible to you.

To preview an overlay video:

  1. In the Live Studio, click the Overlay Videos tab.

    Thumbnails of the uploaded videos are displayed with the video name, size, and duration.

  2. Under the video you want to test, click Preview.

    Overlay Videos Tab- Video Thumbnail with Preview button highlighted

    The video plays in a new window as an overlay.

    Note: The audio is muted when you preview a video. To test the video's audio, click Listen to Presentation Audio.

    Overlay Video- Preview of Playing video example

Share a video as an overlay

Share a video as an overlay to play the video in a new window on top of the slides and video player.

To share a video as an overlay:

  1. In the Live Studio, click the Overlay Videos tab.

    Thumbnails of the uploaded videos are displayed with the video name, size, and duration.

  2. Under the video you want to view, click Launch.

    Overlay Videos Tab- Video Thumbnail with Launch button highlighted

  3. A message displays asking if you want to send the video to the audience. Click OK.

    The video is shared with the audience and plays in a new window as an overlay for you and other presenters. The video includes a progress bar to let you know when the video is done playing.

    Note: Only the audience hears the video's audio. To prevent feedback, we recommend that presenters don't listen to the audio during the event.

    Overlay video- Video Launched example

Share a video in the video player (inline)

Share a video in the video player to show the slides and move them while the video is playing.

Notes:

To share a video in the video player:

  1. In the Live Studio, click the Overlay Videos tab.

    Thumbnails of the uploaded videos are displayed with the video name, size, and duration.

  2. Under the video you want to view, click Launch Inline.

    Overlay Videos Tab- Video Thumbnail with Launch Inline button highlighted

  3. A message displays asking if you want to send the video to the audience. Click OK.

    The video plays for the audience in the video player and plays in a new window as an overlay for you and other presenters. The video includes a progress bar to let you know when the video is done playing.

    Note: Only the audience hears the video's audio. To prevent feedback, we recommend that presenters don't listen to the audio during the event.

Stop sharing a video

While a video is being shared with the audience, you or another presenter can revoke it and stop it from playing.

Important: When a video is revoked, it is not included in the event replay.

To stop sharing a video:

  1. At the bottom of the video, click Revoke Video.
  2. A message displays asking if you want to revoke the video. Click OK.

Stream optimization

It is important for any webcasting professional to understand if their network is ready to support a webcast. While our webcasting platform consumes far less bandwidth than major web conferencing tools, it still requires a high-speed connection to the internet to assure a quality user experience. Since the Webcast platform can support video-enabled webcasts for up to 10,000 attendees or more, there is a greater need to ensure your network can handle the attendance capacity.

If your audience resides largely on a single corporate network, you may need to consult with the IT department to confirm there is adequate bandwidth to support your event. If adequate bandwidth is not available, you should consider leveraging one of the Webcast platform’s stream optimization solutions. These options include:

Adaptive bitrate streaming

Adaptive bitrate streaming works by detecting a user's bandwidth and adjusting the quality of the video stream accordingly. This allows your webcast viewers to receive streaming video at an appropriate bitrate for their bandwidth, ensuring a high-quality experience for all participants.

Benefits of adaptive bitrate streaming:

Peer-to-peer (P2P) streaming

A P2P network optimizes video by enabling audience members to pull streams from other event participants on the same network. This method can reduce the amount of public IP bandwidth by up to 95%. A P2P solution requires a software client to be distributed to the global viewing audience by group policy or other installation method. The P2P software client is fully integrated with the webcast application and it automatically connects to, routes, and rebroadcasts video signals.

We partner with Hive Streaming in this space for P2P stream delivery.

Benefits of P2P streaming:


 Stream caching

Stream caching requires a minimum of two network appliances capable of intercepting, caching, and distributing video streams. This limits the amount of public IP bandwidth consumed by delivering streams from cache behind the firewall. While this method normally requires ongoing dedicated resources from an internal Network Engineering or Security team, once deployed the solution does not require any software to be distributed or maintained on end user machines.

The Webcast platform fully supports video optimization using any device capable of caching HTML5 (HLS) streams, such as Blue Coat ProxySG.

Benefits of stream caching:

Change the event window layout during a live event

During a Live event, you can change the layout of the event window that the audience sees to feature different content. The available layouts depend on the type of broadcast (video or audio) and player size you selected in the event setup.

Note: Before the event begins, go to the Player & Branding tab, and under Player Layouts, select Enable Layout Switching. To learn more, see Enable layout switching for an event.

To change the event window layout:

  1. Join the Live Studio.
  2. In the Live Studio, click the Layouts tab.
  3. The available layouts are displayed and the name of the layout that is being shown to attendees is highlighted in green. To change the layout, click another one.

    Layouts tab shows the layout options

    The layout is displayed to attendees.

    Event window is displayed in the Video Only layout

Bypassing Zscaler proxies for improved performance

Zscaler is a cloud security platform that scans your data for threats. When Zscaler is installed on a presenter's computer, it will cause any Webcast audio and video data to be redirected through the Zscaler security cloud before it can reach the Webcast network. This may lead to video/audio connections being blocked completely or issues with call quality if the connection is completed.

Webcast connections are not sending any executable data, so there is not a need to scan it with Zscaler. We advise our customers to configure Zscaler to allow Webcast data to bypass to prevent potential issues. Please contact your IT department for assistance.

Please be sure to add the domain names, protocols / ports, and IP Ranges. This will allow your Presenter(s) to connect their webcam(s) through their current Chrome, Edge Chromium, or Firefox browser using WebRTC. It is critical that the IPs are allowed, and not just the domain wild cards, because the connection is established using the ICE protocol, which negotiates based on IP addresses.

More information about Zscaler bypasses can be found here: https://help.zscaler.com/z-app/best-practices-adding-bypasses-z-tunnel-2.0

A full list of Webcast network requirements, used to configure Zscaler, can be found at the link below. Refer to the "Webcast Presenter" columns in the Network Resources document when updating Zscaler. The Webcast Audience Member requirements do not need to be allowed in Zscaler.

Webcast Network Resources: https://webcasts.com/networkresources/

Video Bridge Events

These help articles will cover using the Video Bridge acquisition to deliver your live events.

Video Bridge Events

Video Bridge Guide for Presenters and Guest Admins

A Video Bridge allows presenters to connect to an event and broadcast from different camera sources and locations. As a presenter, you will join the event from your computer and connect the video source that you'll use to speak to the audience. Often this is a webcam, but you can also broadcast and present from a video conferencing system, Skype for Business, or a telephone (where you're not on camera).

Use this guide to learn how to test your system and connect to the Video Bridge. This guide contains the following topics:


System Requirements

All presenters and venues must meet the following minimum system requirements:


Before the event, presenters and venues must also:


Test your System Before the Event Starts

It's important that you make sure your system is compatible before the event begins to identify and resolve any issues. At least 48 hours before the event, join the Live Studio and run a diagnostic on your system with the network and equipment you plan to use on the day of the event. This checks the quality of your audio and video connections. 

You should have received an email with login details and a link to the Guest Admin or Guest Presenter Access site. The Guest Admin site includes a button that lets you enter the Live Studio.

To test your webcam and microphone: 

  1. Sign in to the Guest Admin site and click Live Presenter Studio.
  2. In the Live Studio, click Test your webcam. 

    image-1710349998742.png

  3. Enter your name and click Next.

    image-1709581988940.png

  4. Select the Microphone, Camera, and Audio Output sources you will use during the event. Confirm that the microphone volume level and webcam preview work properly. Click Test your speakers to make sure you can hear the event audio during the event.

    image-1709582040975.png

    Note: If this is your first time connecting to the platform, you may be prompted to allow access to your camera and microphone before you can select your camera and microphone source. Click Request permission in the center of your screen if prompted.

    image-1741119667896.png


    A pop-up in the top left will allow you to select what if you would like to allow access this time only or allow access for every visit. 

    image-1741119768146.png

  5. Click Join now and follow the guided connection test instructions.

    The test records a short clip of your audio and video and plays it back to you. Make sure the video plays clearly, without feedback or echo. If it does not record correctly, there could be a network connection issue. Check that you have a wired (LAN) connection to the internet and that it is active.

    If you have any issues, run the test again. If you continue to have issues, contact support or your event host.

Connect to the Video Bridge


To join the Video Bridge:

  1. Sign in to the Guest Admin site and click Live Presenter Studio.
  2. Click Join using my webcam.

    image-1710350777656.png

  3. Enter your name and click Next. 

    image-1709650230496.png

  4. Select the Microphone, Camera, and Audio Output sources you want to use for the broadcast using the available dropdowns. Confirm that webcam preview work properly and that your microphone audio is being registered on the microphone icon in the webcam preview window. Click Test your speakers to make sure you can hear the event audio during the event.

    image-1709650380984.png


    If you are a technical assistant or moderator who will not speak or appear on camera, use the microphone icon or camera icon in the lower right of the video preview to mute your microphone or turn off your webcam.

    image-1709650435166.png

  5. In the lower right of the video preview, click on the person icon to add a blurred or virtual background to your video stream.

    image-1709652974717.png

  6. Click Join now.

    Note: The Video Bridge utilizes UDP/TCP RTP Media Traffic over ports 4000-5000 to connect a webcam. If a presenter’s connection to the Video Bridge is blocked by their network, the system will automatically failover to use TCP 443 (HTTPS).
     
    This failover is intended for presenters behind on a restricted network to ensure a connection can be made. However, TCP media is often subject to a noticeable delay and synchronization issues between audio and motion, as well as a delay on content share streams. It's always better to use a UDP/RTP connection whenever possible. For that reason, it is recommended that presenters disconnect from VPN before presenting. It is also recommended to test your system in advance to ensure there aren’t any issues connecting on the live event.


Connect to the Video Bridge using Another Source

If you are not able to connect to the Video Bridge, are experiencing issues with your audio/video stream on the Video Bridge due to a connection or network issue, or prefer to join from another source, the Video Bridge has additional connection options.

To join the Video Bridge:

  1. Sign in to the Guest Admin site and click Live Presenter Studio.
  2. Click Join another way.

    image-1710350847439.png

  3. You will options to connect via Telephone, Skype for Business/Lync, or Video Conferencing Unit using H.323, SIP or a video Bridge Domain. Follow the instructions listed below to connect.


Navigate the Video Bridge

Live Studio Layout

Once connected to the Video Bridge, presenters will be able to see and communicate with other presenters on the Video Bridge. In addition to the Video Bridge, you may see tabs along the top of the Live Studio that provide access to Slides, Overlay Videos, Surveys and other content on your event. Please confirm with the Event Host your responsibilities during the presentation.

image-1709653900130.png

Once the event begins, you'll see "On Air" at the top of the window to confirm you are live to viewers. You can now speak, advance slides and use other controls for the event. 

Video Bridge Controls

At the lower right of the Video Bridge window, each presenter has buttons to control their connection:

image-1723831273698.png

Along the left side of the Video Bridge window, use the menu to access additional controls:

image-1723831301064.png

Click on the gear icon in the top right to access advanced settings: 

image-1723831344251.png

Bridge Indicators

Small indicators display at the top center of the Video Bridge view in Live Studio to show important details about your presenters. These indicators are not broadcast to your audience.

indicators.png


Screensharing

When sharing your screen, a pop-up window will appear allowing you to select what content you want to share. Select one of the tabs along the top: a Chrome Tab, Window (or application), or your Entire Screen.

image-1709654331631.png

Under the selected tab, choose one of the available options and click Share to make your screen share active to viewers.

image-1709654393561.png

Note: When sharing your Entire Screen or a Chrome Tab, use the "Also share system audio" toggle share your computer's audio along with your screen.

Once active, viewers will see the selected screen share application, a small window in the top right with the camera for the presenter sharing their screen, and a shared audio feed from the video bridge. Presenters should minimize their Live Studio and begin their screen share. Once complete, click Stop Sharing to end the screen share. 
 

image-1709654476596.png



Video Bridge Events

Video Bridge Overview (Moderators)

video-bridge-elements.png

Number
 Feature
 Description
1 Live Studio Tabs

Controls for different aspects of the event are grouped into tabs. Click the Video Bridge tab to manage your own webcam and audio, select a layout, and to manage presenter webcams and audio.

Controls for Slides, Surveys, Overlay Videos, and other content you uploaded to the event are displayed in their own tabs next to the Video Bridge tab.
2

Video Bridge Controls

Select from the available options to access controls: 

image-1723831030749.png

 Select to display the Presenter List and controls for managing presenter connections.

image-1723831036833.png

 Select to share your screen with viewers.

image-1723831042230.png

 Select to raise your hand to get the attention of the host/moderator.

image-1723831052204.png

 Select to display the Video Bridge is full-screen view. Press Esc to exit full-screen view.

image-1723831059429.png

 Select to mute your local playback of the event's audio stream.
3 Presenter Options

Next to each presenter connection, you may see the following icons:

image-1723830163931.png

 Indicates a presenter's microphone is unmuted.

image-1723830170728.png

 Indicates a presenter's microphone is muted.

image-1723830175507.png

 Indicates a presenter's microphone is unmuted.

image-1723830179540.png

 Indicates a presenter's microphone is muted. Presenters with a muted camera will be prevented from appearing in the video stream for the event.

image-1723830183158.png

 Indicates a presenter is not Spotlighted.

image-1723830186907.png

 Indicates a presenter is Spotlighted. Spotlighted presenters will be locked in the selected layout of event and override the default voice-activated switching.

image-1723830192766.png

 Indicates a presenter is sharing their screen.

image-1723830197271.png

 Indicates a presenter has raised their hand. Raising your hand can be used to get the attention of the event host/moderator.

image-1723830201045.png

  Click to access additional settings for a presenter's connection:
  • Select Make Host to promote that presenter to the host role and all them the same controls as you have.
  • Select Open DTMF Keypad to open a keypad used to control or manage an external meeting room or VCU connection.
  • Select Edit Presenter Profile to update a speaker's name.
  • Select Disable Receive Shares to stop shared screens or other third-party content streams from being visible to that presenter.
  • If a presenter has raised their hand, use the Lower Hand option to remove that indicator.
  • Select Remove Presenter to remove a presenter from the Video Bridge.

Below the Presenter list, after the streams for the Video Bridge have been connected in the Broadcast Controls, you will see a Primary Stream and Backup Stream listed. Click on the settings button next to a stream to access additional controls.

  • Select Edit Stream Profile to change the stream name.
  • Select Disable Receive Shares to stop shared screens or other third-party content streams from being visible to the audience.
  • Select Remove Stream to disconnect that Video Bridge Stream from the event.
4 Local Presenter Controls

Presenters can use the available options to control their connection to the Video Bridge. Available options:

image-1723830052222.png

 Use the microphone icon to mute/unmute your microphone.

image-1723831131115.png

 Use the camera icon to mute/unmute your camera. Muting your camera will prevent you from appearing on the video stream for the event.
5 Active Speaker(s)

The webcam of the presenter(s) will appear here. The number of speaker and layout of be determined by the layout selected by the Administrator. For more details on adjusting the layout of the Video Bridge, review this article: About Presenter Layouts

Voice-activated camera switching is used to highlight the webcam of the presenter who is speaking (and recent speakers when using multiple frame layouts). To choose whose webcams are on stage, review this article: Spotlight Presenter Webcams on the Video Bridge
6 Your Camera View A live view of your webcam. Hover over the window to access a button in the top right of the window to hide your self-view. Click and drag this window to another location on the Video Bridge to change where it appears locally.
7 Advanced Settings

Click on the gear icon to access the advanced settings menu. Available options:

  • Select Meeting Layout to adjust the Layout of the Video Bridge. Options are grouped into a variety of layout types including Filmstrip, Grid, Speaker, Individual and Adaptive. Refer to our help articles for additional details on layout options. Click Save at the bottom to save any changes to the Video Bridge layout.
  • Select Meeting Settings to access additional meeting settings. Enable "lock the meeting" to prevent presenters from automatically joining. Hosts will have the ability to approve or deny access to any presenters that try to join when the meeting is locked. Enable to "Show name labels" option to display a presenter's name on the Video Bridge for other presenters and the audience to see. Presenter's names can be edited by clicking on the settings button next to the speaker in the Presenter List.
  • Select Video and Sound to access controls to select or change your camera, microphone and audio playback sources. Enable "Voice Focused Noise Suppression" to suppress background noise on your connection. Enable "Prioritize Sharing Video" to prioritize motion over sharpness when sharing content with other participants. This is the best option when sharing video through screenshare as the motion will be smoother. When sharing static presentations or images, leave the option disabled to prioritize sharpness. Click Save to apply any changes to these settings.
  • Select Quality to adjust your connection quality. This setting impacts the amount of bandwidth required by the presenter. It is set to Auto by default, so the quality will automatically adjust based on a presenter's connection, but it can be manually adjusted using the dropdown here.
  • Select Accessibility to always display Video Bridge controls. By default, controls will fade away after a few seconds of inactivity, but this setting will keep the controls displayed at all times.
  • Select Media Statistics to see statistics on your connection. This will allow you to see the overall connection quality, along with details like packet transmission, packet loss and jitter. It is helpful to review these statistics if a presenter is having issues with their connection.
  • Select Download Log to download a log with details on your connection to the Video Bridge. If a presenter encounters issues with their Video Bridge connection, it's recommended to download the log here before exiting the Live Studio. The Video Bridge log will be helpful to investigate any issues encountered
  • Select Dial Out to a Presenter to add an external participant to the Video Bridge. This option allows you to enter a SIP, H.323, Skype for Business or teams address to connect an external presenter or meeting room or enter a RTMP stream to send the video stream to an external service. Refer to our help articles or contact Support if you have any additional questions to adding an external source.
8 Bridge Indicators

Small indicators display at the top center of the Video Bridge view in Live Studio to show important details about your presenters. These indicators are not broadcast to your audience.

indicator-presenters.png

Presenter count: Total number of presenters when there are more than can be shown in the current layout
indicator-phone.png

Phone participants: Number of presenters connected by phone
indicator-video.png

Muted cameras: Number of presenters with video off
indicator-hand.png

Raised hands: Number of presenters with a raised hand
9 Broadcast Controls

Controls to connect the Video Bridge and start/end the event. Access the Broadcast Controls using the > icon access the options to manage the event.

For instructions on connecting a Video Bridge and starting/ending the event, review this article: How do I broadcast using the Video Bridge?
10 Manage Q&A

Use the Manage Q&A section to manage the Q&A on the event. 

For additional information on Q&A, review this article: About Q&A
11 Presenter Discussion Use the Presenter Discussion to have a private chat with presenters before and during the event.



Video Bridge Events

How do I connect and broadcast using the Video Bridge?

Once presenters have joined the Video Bridge and you are ready to start your event, use the Broadcast Controls section to connect and start your event. In the top left of the Live Studio, click on the > icon next to the Broadcast Controls text to access the controls.

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Click on the green arrow icons next to the Primary Stream and Backup Stream to connect the Video Bridge for delivery.

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You will see Connected text to confirm when the Video Bridge has been connected. Click Preview Stream to preview the Video Bridge and prepare to start your event.

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A preview of the Video Bridge stream will load in the Broadcast Controls window above. You will also see the status indicator set to Stand By at the top of the Live Studio, which indicates you are connected and ready to go live.

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Click Start Webcast to go live to your audience. The status indicator will update to On Air and the timer below will display how long you have been live to viewers.

Once the event concludes, click End Webcast below the Broadcast Controls window to end the presentation.

Video Bridge Events

About Presenter Webcam Layouts on the Video Bridge

On the video bridge, you can choose how you want to arrange presenter webcams and which presenters to display to the audience during the Live event. This article introduces instructions on how to access Layout, the available Layout options, and details on how to spotlight an individual presenter and how you hide presenters from appearing to the audience.

Important: To see the video bridge and interact with other presenters, you must join with a webcam. Presenters who select I will not be appearing on camera won't be able to see or hear presenters who have joined the video bridge.

This guide contains the following topics:


Presenter Webcam Layouts

Presenter webcam layouts control the number of presenters on stage and how their webcams are arranged. By default, the event shows one presenter - Individual layout. You can change this layout before the event begins and at any time during the Live event. To access Layouts, click on the gear icon in the top right of the Video Bridge and select the Meeting Layout text.

image-1723831805193.png

Select from the available layouts by clicking on the thumbnail. 

image-1723831825864.png

Layout options include: 


How the Video Bridge Fills the Stage

The frames in the layout are initially filled in the order that presenters join with a webcam. The number of available spots on stage depends on your selected layout. The Video Bridge doesn't set aside empty frames; instead it adds frames as needed, for each presenter.

Note: If a presenter joins with a webcam and then turns off their webcam, they will be hidden from display in the selected layout.

That's the initial order. Now let's look at voice-activated camera switching.

Voice-Activated Camera Switching

Voice-activated camera switching tracks when presenters speak and keeps a history of most to least-recent speakers. It uses this information to adjust who is on stage and makes sure the active talker is visible. This varies depending on the webcam layout you select. 

When there are more presenters than spots available, other presenters remain off-stage until they speak. Then, voice-activated camera switching moves them to the stage, bumping another presenter off. 

When a person in the filmstrip or speaker layouts speaks, they move to a large frame and the person previously in that frame moves to the first spot in the filmstrip, shifting other presenters to the right. In the two-frame layout, the presenter in the large frame who spoke less recently is replaced.

Prioritizing Presenters on Stage

The Spotlight feature can be used to pin a presenter as the primary video in a layout, whether they are speaking or not. To spotlight a speaker, click on the star icon next to the presenter in the Presenter list.  

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When a presenter is spotlighted, the star icon next to their name will be highlighted. Click on this icon to remove the spotlight.

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Multiple presenters can be spotlighted if required. This can be used for layouts featuring two (or more) large frames. Spotlighted speakers will appear in the order the Spotlight was added.


Hiding Presenters on Stage

If you want to hide a presenter from appearing in the video stream, their camera needs to be disabled. Presenters can hide their camera locally using the camera icon along the bottom of the Video Bridge.

image-1723831978852.png

Administrators can also hide any presenter's camera themselves. Click on the camera icon next to the presenter in the Presenter List. 

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When a presenter's camera is muted, the camera icon next to their name will be highlighted. Click on this icon to unmute their video.

image-1723832029614.png

Note: An administrator's mute/unmute camera controls operate independently from a presenter's local controls. If a presenter mutes their camera locally, an administrator can't unmute them and vice versa.

Video Bridge Events

Change the Presenter Webcam Layout on the Video Bridge

Change the webcam layout to display more presenters during the Live event. By default, the Individual layout is selected and displays the active talker to the audience. You can change this layout before the event begins and switch layouts any time during the Live event. To learn more about presenter webcam layouts, see About Presenter Webcam Layouts.

Voice-activated camera switching is used to displays the active speaker (and recent speakers when using the Grid or Filmstrip layout). To display specific presenter webcams to the audience, see Spotlight Presenter Webcams on the Video Bridge.

Note: Only Hosts can change the presenter Video Bridge layout. To allow a presenter to change the layout, promote them to the Host role using the settings next to a speaker in the Presenter list.

To change the presenter Video Bridge layout:

Video Bridge Events

Adding Virtual Backgrounds on the Video Bridge

Virtual and blurred background are available to presenters connecting their webcam to the Video Bridge. Virtual backgrounds can be added before joining the Video Bridge or after connected to the Video Bridge. Follow the instructions below to include a virtual background on your video: This article also includes best practices for virtual backgrounds.

Adding a Background Before Joining the Video Bridge


Before you join the Video Bridge, a virtual background can be selected. Along the bottom of the video preview, click on the person icon to add a blurred or virtual background to your video stream.

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In the pop-up window, you will see a preview of your video stream and a list of available options below. Select:

Click Apply to add the selected background to your video stream. Click Cancel to discard changes and use your current background.

image-1709664525037.png

Changing Backgrounds When Connected to the Video Bridge

After you join the Video Bridge, you will be able to manage your background at any time throughout the event. In the self-preview window in the top right of the Video Bridge, click on the person icon to add a blurred or virtual background to your video stream.

image-1723832912988.png

In the pop-up window, you will see a preview of your video stream and a list of available options below. Select:

Click Apply to add the selected background to your video stream. Click Cancel to discard changes and use your current background.


Virtual Background Best Practices 

Virtual Backgrounds require significant local processing, which could affect the performance of your machine. If there are noticeable audio or video quality issues while using Video Bridge, try disabling the Virtual Background effect. Below are best practices for using virtual backgrounds. Following these guidelines will produce the best quality video:

Setup


Video Bridge Layouts


Custom Background Images

For custom virtual background images, we recommend images using the following minimum specs:

Troubleshooting

If the virtual background option does not appear, this is may due to a browser setting. Please enable your browser's hardware acceleration, which allows for smoother browsing, audio/video streaming, and overall experience.

Video Bridge Events

Spotlight Presenter Webcams on the Video Bridge

Voice-activated camera switching is used by default to control which cameras appear to the audience. 

The Spotlight feature can be used to pin a presenter as the primary video in a layout, whether they are speaking or not. To spotlight a speaker, click on the star icon next to the presenter in the Presenter list. 

image-1723831511728.png

When a presenter is spotlighted, the star icon next to their name will be highlighted. Click on this icon to remove the spotlight.

image-1723831546504.png

Multiple presenters can be spotlighted if required. This can be used for layouts featuring two (or more) large frames. Spotlighted speakers will appear in the order the Spotlight was added.
 
To learn more, see About Presenter Webcam Layouts.

Video Bridge Events

Hiding Presenters from Appearing on the Video Bridge

If you want to hide a presenter from appearing in the video stream, their webcam needs to be disabled. If a presenter's camera is disabled, their video will not be visible and they will not appear in the selected layout.

Presenters can hide their camera locally using the camera icon in the lower right of the Video Bridge. 

image-1723832627569.png

Administrators can also hide any presenter's camera themselves. Click on the camera icon next to the presenter in the Presenter List.

image-1723832667902.png

When a presenter's camera is muted, the camera icon next to their name will be highlighted. Click on this icon to unmute their video.

image-1723832673999.png

Note: An administrator's mute/unmute camera controls operate independently from a presenter's local controls. If a presenter mutes their camera locally, an administrator can't unmute them and vice versa.


Video Bridge Events

Video Bridge Integrations - Zoom

The Webcast platform allows for external video streams to be connected to the Video Bridge. This article will cover instructions on incorporating a Zoom meeting to your Video Bridge event. Topics include: 

When to Integrate Zoom

In order to ensure the success of your Zoom-connected webcast, these are our recommended integration setups. Setups outside the recommendations can cause connection bottlenecks, video source control issues, and feature confusion. We have no ability to control your Zoom account.

Video-Only Broadcasting 

If you need to take your regular Zoom meeting setup and push it out to a large video audience, without the use of any player features, The Webcast allows you to scale up quickly to thousands of online attendees.

Dedicated Panel Discussion

During a long presentation, if you have a series of panelists who need to be brought in mid-event, using a 3rd party tool like Zoom provides you the ability to mute these speakers on our Video Bridge until their portion of the presentation begins.

Connecting to Zoom

Dialing Out to Zoom

When you join the Live Studio for the event, the Video Bridge tab will appear by default. Regardless of if all of your presenters will be connecting through Zoom, the event host needs click Join using my webcam. This allows you to initiate the Video Bridge, access to the advanced Video Bridge controls, and the ability to connect/start/end the event.

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Once you have connected your webcam, click on the gear icon in the top right of the Video Bridge. Then, select Dial Out to a Presenter. 

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A pop-up window will appear where you can connect to the Zoom room. For Protocol, select "SIP URI". In the Destination Address field, enter the Zoom room address. The default SIP address format for a Zoom room is “[Meeting ID]@zoomcrc.com".  To access instructions on the Zoom Conference Room Connector, visit: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060661

image-1727266698588.png



Dialing In From Zoom

Alternatively, you can invite the Video Bridge into the Zoom room by having Zoom dial out. Select Invite and then select Invite a Room System.

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In the pop-up window, enter the SIP address of the Video Bridge, which is available in the Connect using another source section of the Live Studio when you first join the Video Bridge. 

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When incorporating a Zoom room into a Video Bridge event, the Video Bridge will display the Zoom room as it is currently configured. Adjustments to the display of the Zoom room can be included when connecting the Zoom room to the Video Bridge.

By default, Zoom will include badging (logos). There are two methods for removing this from the Zoom feed. Please refer to the example below:

The code “606” at the end of the address tells the Zoom connector to hide any overlays. For more information, visit: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065727.

Additional changes to the video controls for the H.323/SIP Room Connector may be done using the Keypad option, which is available by hovering next to a speaker in the Video Bridge participant list and clicking on the settings button. In the settings menu, click DTMF Keypad to open the Keypad option. 

image-1709668398514.png

Press “1” and Zoom controls will appear on the Video Bridge screen. To access instructions on Zoom dial commands, visit: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065727#h_01EX5JRNZFZSNNESK5E814QZBV.

image-1709668444659.png

Notes: 


Screen Sharing Through Zoom

In order to share your screen from a Zoom room on the Video Bridge, you need to ensure the Display Content Share on Webcast checkbox is enabled in the Webcast event setup. This option is found below the Media Options setting on the "Player and Branding Options" page of the setup. By default, this checkbox is enabled for all video sizes.

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Note: If this setting is changed after the streams are connected in the Live Studio, the streams will need to be disconnected and reconnected using the Live Studio controls.

Zoom Connection Requirements

In order to connect to Zoom, you need the following in advance of the webcast:

Video Bridge Events

Help Video - Testing a Video Bridge Connection

With the Video Bridge, you can broadcast your video stream from a webcam, video conferencing system (SIP/H.323), on-site encoder (RTMP), or meeting apps such as Skype for Business.

In this video, you will learn how to test your camera and microphone connection to the Video Bridge. It's recommended to test at least 48 hours in advance using the same computer and network that you plan to use for the live event.

Video Bridge Events

Help Video - Video Bridge Training for Guest Speakers

With the Video Bridge, you can broadcast your video stream from a webcam, video conferencing system (SIP/H.323), on-site encoder (RTMP), or meeting apps such as Skype for Business. In this video, Guest Presenters will learn how to connect and share their camera and microphone on the Video Bridge.

Video Bridge Events

Help Video - Video Bridge Training for Administrators/Hosts

With the Video Bridge, you can broadcast your video stream from a webcam, video conferencing system (SIP/H.323), on-site encoder (RTMP), or meeting apps such as Skype for Business. In this video, Admins/Hosts will learn how to connect your video source, manage other presenters, and deliver a Video Bridge event to your audience.

Video Bridge Events

Video Bridge Tab Mini-View

On a Video Bridge event, when you navigate to another tab in the Live Studio (other than the Video Bridge tab), you will see a mini-view of the Video Bridge. This window is designed to allow you to preview the video at any time and quickly access the Video Bridge controls if need.

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The min-view window is a fixed size and will display in the upper right of your screen by default. Click on the Video Bridge bar to minimize the mini-view window to allow easier access to the Live Studio. Click and drag the mini-view window if you would like to move the window to another location in the Live Studio.

The self-preview will be hidden by default in the mini-view window. Click on the arrow icon to display your local camera preview in the mini-view window. 

image-1725991066389.png

Note: The self-preview may now overlap with the main video in this mini-view window.

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If you would like to hide your self-view from displaying in the mini-view, hover your mouse over your video stream and click the hide self-view button. This will allow you an uninterrupted view of the primary video preview.

image-1725991160116.png



Video Bridge Events

Video Bridge Presenter Management Best Practices

There are two primary methods for managing presenters on stage during your event. Select the one that makes the most sense for your run of show plan for best results. Review these procedures with your presenters prior to the event start to ensure everyone has a clear understanding of what they are expected to do.

Host Managed

In this workflow, all presenters connect their cameras before the event starts and keep their cameras ON throughout the event. This puts control in the hands of the host to easily manage the event flow from the presenter list. They can move presenters on and off the stage and change layouts as needed for a scripted and seamless run of show. 

Self Managed

In this workflow, all presenters turn their own cameras on only when they wish to be on stage. Otherwise, they keep their cameras off. This puts the control in the presenters hands and allows for a more fluid conversation throughout the event.


Also see, general presenter best practices.


Video Bridge Events

Screen Sharing on the Video Bridge

Screen Sharing Setup

The ability to share your screen sharing with viewers is controlled using the Display Content Share on Webcast checkbox on the Player and Branding Options page of the setup. Screen sharing is automatically enabled on all Video Bridge events. Depending on the requirements for your event, screen sharing can be disabled in the event setup using this checkbox.

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Notes:

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When enabled/disabled for an individual presenter or the entire event, a private notification will appear at the top of the Video Bridge preview to confirm:

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Video Bridge Controls

In the controls along the left side of the Video Bridge window, each presenter has the option to share their screen. Click on the screen share icon to share your screen with viewers at any time during the event.

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Note: If you do not see the option to share your screen, please make sure you are using a supported browser and the hardware acceleration setting is enabled. To confirm if hardware acceleration is enabled, follow the instructions below:

Chrome Browsers: 

Edge Browsers: 

Contact Support for additional help.

How to Screen Share

When sharing your screen, a pop-up window will appear allowing you to select what content you want to share. Select one of the tabs along the top: a Chrome Tab, Window (or application), or your Entire Screen.

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Under the selected tab, choose one of the available options and click Share to make your screen share active to viewers.

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Note: When sharing your Entire Screen or a Chrome Tab, use the "Also share system audio" toggle share your computer's audio along with your screen.

Once active, viewers will see the selected screen share application, a small window in the top right with the camera for the presenter sharing their screen, and a shared audio feed from the video bridge. Presenters should minimize their Live Studio and begin their screen share. Once complete, click Stop Sharing to end the screen share. 
 

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Video Bridge Events

Video Bridge Control Room Settings

To access the Control Room, click on the monitor icon in the Video Bridge menu. The Control Room interface allows advanced users to build entire shots ahead of time and apply changes seamlessly, all at once. This allows you to pre-select the Video Bridge layout, the webcast player layout and manage the presenters that will appear in the selected layout. This setting is only available to Admins and not guest presenters.

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Click on the Presenter Layout text to select a layout for the Video Bridge. Click on the arrow icons to scroll through the available layouts or click See All to display all layout options.

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Click Back to return to the main menu. 

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Click on the Media Layout text to select a layout for the webcast player. Click on the arrow icons to scroll through player layouts or click See All to display all layout options. Click Back to return to the main menu.

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Click on the Presenter Management text to display options to manage which presenters appear in the Video Bridge layout. Voice-Activated switching is used by default, so the active speaker and most recent speakers will appear. Disable voice activated switching to manually place presenters on stage in the desired order. Click on the + icon next to a presenters name to add them to the select layout or click on the x icon next to their name to remove them from the layout. You can also drag and drop presenters between On Stage and Off Screen. All other available presenters show in the Off Screen list.

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When disabled, existing spotlighting will no longer be active. The audio/video status of all presenters will appear in this view, but will not be clickable here. Note that the adaptive layout is only available when voice activated switching is enabled.

As you make changes to the settings, you'll see Reload Latest text in the top right. Click here to reset to the current layout settings that are active on the event. Click Apply to save changes to all of these settings with a single click.

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Video Bridge Events

Video Bridge Connectivity Guide

Overview

The Webcast platform is a webcast solution that has been supporting the largest global clients for over 20 years. We allow Presenters to connect in a variety of ways and broadcast out to audiences of 100,000+ while including interactive features such as slides, Q&A, polls, and surveys.  

Additional features include: 

  • Fully branded experience 
  • Continuing Education 
  • Robust reporting and analytics 
  • Broadcast live, sim live, or on-demand 
  • CRM Integrations 
  • Customized Landing pages 
  • Managed production services 

 


Presenter Requirements

The Webcast platform is a broadcast product with defined roles for Presenters and participant / audience members. Network requirements for both roles can be found on our Network Requirements page. For Presenters, refer to the Webcast Presenters - Video Events column along the right for the requirements. Click Notify Me About Network Updates in the top right to sign-up to receive email updates regarding any planned network changes. We do our best to minimize updates to avoid impacting your IT and Network teams. 

Please be sure to add the domain names, protocols / ports, and IP Ranges for specific to the Video Bridge. This will allow your Presenter(s) to connect their webcam(s) through their current Chrome, Edge Chromium, or Firefox browser using WebRTC. It is critical that the IPs are allowed, and not just the domain wild cards, because the connection is established using the ICE protocol, which negotiates based on IP addresses. 

When adding allow rules to the network, it is important to consider how the Presenter(s) will be joining and what security solutions their video/audio traffic could be traversing. For example, will Presenters be on the corporate network on off-site? If they are off-site, will they be on VPN? For Presenters off-site and on VPN, we recommend enabling split tunnel.  

Firewalls also need to have allow rules enabled to have traffic flow bi-directionally in order for Presenter(s) to share their video and to see other presenters’ videos. 

With cloud security services (example: Zscaler) or other products such as cloud proxies, it is important to add allow rules using the information outlined in our Network Requirements page. When possible, we recommend bypassing proxies as a best practice.  

Additionally, please be mindful of security software solutions (example: Netskope) that may be deployed in the corporate environment. Note: Netskope requires a list of FQDNs. Please reach out to support@webcasts.com and include the associated GlobalMeet webcast event ID to receive the FQDNs. 

Please review our Knowledge Base article on our Video Bridge for additional information. 

Video Bridge Events

Connecting to Social Media for Live Streaming

The GlobalMeet Webcast platform allows the Video Bridge to be connected to an external social media site to allow the content to be simultaneously live streamed. This article will cover instructions on connecting your Video Bridge to an external site. Topics include: 

How to Connect to an External Site

When you join the Live Studio for the event, the Video Bridge tab will appear by default. The event host that will be connecting to the external site needs click Join using my webcam. This allows you to initiate the Video Bridge, access to the advanced Video Bridge controls, and the ability to connect/start/end the event.

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Once you have connected your webcam, click on the gear icon in the top right of the Video Bridge. Then, select Dial Out to a Presenter. 

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A pop-up window will appear where you can enter the details to connect to an external source. For Protocol, select "RTMP Stream". In the Destination Address field, enter the RTMP Stream where you want to connect the steam. This address will be provided by the service where you are connecting the stream. In the Optional Display Name field, enter an optional name to help you identify the stream in the Presenter List. Click Dial when you are ready to connect the stream.

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Once the stream has been connected to the external service, you will be able to go live using the controls on that site.


Notes: The streaming service you are connecting to should provide the RTMP stream information to be used. Usually the URL and stream key are separate, so you will need to add a slash to the end of the URL to append the stream key.

Both RTMP and RTMPS streams are supported. For RTMPS streams, you need to include ":443" in the streaming URL.

Below are some example of how the full URLs will look:

RTMP Examples

RTMPS Examples

Common Used Sites

Below is a list of commonly used sites where you can connect the Video Bridge: 

Notes: Additional services can be used as long as they provide a RTMP steam where you can connect. Refer to the site's support for additional assistance on if and how to connect.


FAQs (Frequently Asked Questions)

Question: What content is shared through the external connection?
Answer: Only content seen on the Video Bridge stream will be seen on the external connection. This includes any audio and video from presenters, along with any screen shares. Slides, Surveys, Overlay Videos, Q&A, and any Custom Player Tabs will not be seen.


Onsite Encoding Requirements

Overview

This document will cover the technical requirements for a successful webcast when streaming
directly from a venue (client office, theater/hall, hotel conference center, or temporary space such as
an open field). If a location (venue) cannot accommodate any items listed, this must be addressed
during the first technical call with all parties.

Technical Requirements for Onsite Streaming Services

Detailed network requirements documentation can be accessed here: https://webcasts.com/networkresources/

Broadcast Signal Requirements

The Audio Video signal requirements should be shared with any vendor secured by a client.

Location/Venue Logistics & Requirements

Glossary


Bypassing Netskope for improved performance

Method-1 (Sample Configuration): Bypassing using Custom Firewall Application


If the exception traffic destination IP address/subnet/CIDR (or) Domains, protocol (TCP, UDP) and ports are available then this method is preferable.

Important notes:

Configuration Steps:

  1. Create the Custom Firewall Application in Settings > Security Cloud Platform > TRAFFIC STEERING > App Definition with IP addresses/FQDN, Protocols (TCP, UDP) and ports

    image-1746705487809.png

    image-1746705517399.png

  2. Add the custom application to New Application exception in Settings > Security Cloud Platform > TRAFFIC STEERING > Steering Configuration page

    image-1746705612569.png


    Address
    		 Protocol
    		 Ports
    		 Is Bypass Required
    3.238.83.128/25, 3.251.93.0/26, 3.133.18.38/32, 3.135.139.181/32, 13.51.179.176/32, 13.228.200.40/32, 52.76.233.79/32, 52.221.167.63/32, 54.253.118.63/32, 54.253.248.99/32,
    54.253.250.85/32, 54.253.254.161/32, 54.254.43.153/32,
    165.75.5.0/24    		 TCP 443,1720,1935,5060-5061,30000-50000 Yes
    "204.141.11.0/24",
    "204.141.12.0/24",
    "204.141.217.0/24"    		 TCP 443, 80, 8080 No
    3.238.83.128/25, 3.251.93.0/26, 3.133.18.38/32, 3.135.139.181/32, 13.51.179.176/32, 13.228.200.40/32, 52.76.233.79/32, 52.221.167.63/32, 54.253.118.63/32, 54.253.248.99/32,
    54.253.250.85/32, 54.253.254.161/32, 54.254.43.153/32,
    165.75.5.0/24    		 UDP 443,1719,5060,40000-50000 Yes
    "204.141.11.0/24",
    "204.141.12.0/24",
    "204.141.217.0/24"    		 UDP 443, 80, 8080 No
    204.141.12.0/24
    3.251.93.0/26
    13.228.200.40/32
    54.254.43.153/32
    52.206.127.180/32
    34.192.154.13/32    		 TCP 443, 40000-50000 Yes
    204.141.12.0/24
    3.251.93.0/26
    13.228.200.40/32
    54.254.43.153/32
    52.206.127.180/32
    34.192.154.13/32    		 UDP 443, 40000-50000 Yes

Configuration Steps


We will configure GlobalMeet voice traffic bypass using Custom Firewall Application (Method-1).

  1. Create the 2 Custom Firewall Applications in Settings > Security Cloud Platform > TRAFFIC STEERING > App Definition with IP addresses/FQDN, Protocols (TCP, UDP) and ports

    Example: UDP

    image-1746706271221.png


    Example: TCP

    image-1746706331371.png


  2. Add the custom application to New Application exception in Settings > Security Cloud Platform > TRAFFIC STEERING > Steering Configuration page

    image-1746706433376.png


  3. Validate bypass location is at the client in Security Cloud Platform > Traffic Steering > Steering Configuration > Edit > Cloud, Web and Firewall > Bypass exception traffic at “Client”

    image-1746706493670.png