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Encoder connections can occur for a variety of reasons. If cannot connect your encoder to an event or experience drops in connection, please follow the troubleshooting steps below: Cannot Connect  If you cannot connect your encoder, please check the followin...

Method-1 (Sample Configuration): Bypassing using Custom Firewall Application If the exception traffic destination IP address/subnet/CIDR (or) Domains, protocol (TCP, UDP) and ports are available then this method is preferable.Important notes: In the firewa...

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