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180 total results found

Getting Started

Plan your event and check system requirements.

Top FAQs

Broadcasting, branding, recordings and replays, reports, overlay videos and primary clips, slides, presenting, Q&A, and surveys.

Troubleshooting

Troubleshoot audio and video quality and connection issues.

Training Videos

Reading is hard! Watch videos instead!

Documentation

Get familiar with webcasting with platform and feature guides, API documentation, and the latest release notes.

Branding & Customization

Add your own branding to events and portals, and check out brand examples.

Event & Portal Setup

Schedule Live events, set up the event landing page, add event features and content, and set up attendee portals.

Reports & Recordings

Edit and download event recordings and run event reports.

Live Events

Broadcast and present a Live event.

Contact Support

Need help? Call us or submit a support request.

Professional Services

Request assistance with running and setting up your event, and get professional captioning and transcripts.

System Requirements

Getting Started

Event Setup

Training Videos

Branding

Training Videos

Event Delivery

Training Videos

After Your Event

Training Videos

Video Bridge Training

Training Videos

Branding Examples

Branding & Customization

Event Branding

Branding & Customization

Attendee Portals

Event & Portal Setup

Events

Event & Portal Setup

Video Bridge

Live Events

Reports

Reports & Recordings

Recordings

Reports & Recordings

Event Content

Event & Portal Setup

Account Settings

Getting Started

Manage your account and set up two-factor authentication

Plan your event before booking

Getting Started

Use this article to review event options and make sure you have everything you need before creating the event. Scheduling basics Before you create your event, have this basic information ready: Your login. This automatically links your event to your name ...

Quick start training (6 mins)

Training Videos Event Setup

Welcome to your webcast account! In this video you'll learn how to sign in to your account and use the Webcast Admin portal to schedule and set up an event, access the Live Studio to deliver your presentation, manage replays, and access reporting data.

Platform and Feature Guides

Documentation

Platform Documentation Feature Documentation Intro Guide Automated Transcripts Platform Guide Continuing Education Package Event Setup Guide Integrated Attendee Telephone Package Live Studio Guide Marketing Package On-De...

Webcast 5.7 Release Notes

Documentation

Released: April 9, 2022 This release introduces an option for presenting pre-recorded videos in the video player during a Live event, lets you set the pre-live player layout, updates default branding colors, and adds support for the VTT caption format. These ...

Event Setup Training (26 mins)

Training Videos Event Setup

In this video, you’ll learn how to set up an event from start to finish. We’ll cover how to set up event registration, customize your landing page and event player, upload presentation materials, configure event security options, send event-related emails to r...

Simulated Live Training (9 mins)

Training Videos Event Setup

Simulated Live events allow you to broadcast pre-recorded events and Live event replays at a scheduled date and time. In this video, you'll learn how to set up and run your Simulated Live event, convert Live and On-Demand events into a Simulated Live event, an...

Survey Training (16 mins)

Training Videos Event Setup

Surveys are a great way to interact with your audience and keep viewers engaged. You can share results with viewers and review survey results after the event, in Reports. This video shows how to set up surveys, share them during the event, and automatically sh...

Certification & Exam Training (9 mins)

Training Videos Event Setup

Test your viewers and provide PDF certificates to viewers who passed the exam. In this video, you'll learn how to set up a certification exam and view certification data in event reports.

System requirements for 720p broadcasts

Getting Started System Requirements

For video events with the 720p high-resolution player size. Not available for telephone broadcasts. This article covers additional requirements to broadcast video in 720p. For requirements specific to your broadcast type, see system requirements articles for:...

System requirements for attendees

Getting Started System Requirements

You can attend an event on a desktop computer or mobile device - just open the event URL in a supported browser. This article details the system requirements for attending an event. Note: If you enter the event link in a browser window and the event doesn’t o...

Custom Certification Training (7 mins)

Training Videos Event Setup

Create and send custom certificates to attendees who passed the certification requirements. In this video, you'll learn how to edit a custom certificate template in Adobe Acrobat, add form fields, upload the template to the event, and test it.

Broadcasting FAQs

Top FAQs

This article covers frequently asked questions about broadcasting. Unless otherwise noted, the answers apply to Webcast account holders (moderators) who schedule, run, and manage events. Jump to: General | Video bridge (multiple webcams) | Telephone | Single ...

Event Branding FAQs

Top FAQs

This article covers frequently asked questions about event branding and customization. Unless otherwise noted, the answers apply to Webcast account holders (moderators) who schedule, run, and manage events.   Recommended reading: Webcast Branding Best Practic...

Event Recording and Replay FAQs

Top FAQs

This article covers frequently asked questions about event recordings and replays. Unless otherwise noted, the answers apply to Webcast account holders (moderators) who schedule, run, and manage events. Recommended reading: Download the event recording How d...

Event Reports FAQs

Top FAQs

This article covers frequently asked questions about event reports. Unless otherwise noted, the answers apply to Webcast account holders (moderators) who schedule, run, and manage events. Recommended reading: What types of reports can I get on my event? and R...

Portal Training (12 mins)

Training Videos Event Setup

If you are hosting a series of related events, you can add them to a single landing page and allow your viewers to register once for all events. In this video, you'll learn how to create and customize your portal landing page, link events, and organize the eve...

PowerPoint FAQs

Top FAQs

This article covers frequently asked questions about slides. Unless otherwise noted, the answers apply to Webcast account holders (moderators) who schedule, run, and manage events. Recommended reading: PowerPoint Best Practices What are the  requirements for...

System requirements for encoder broadcasts

Getting Started System Requirements

For events with Your Encoder as the live acquisition source. This article details the system requirements for broadcasting a Live event or recording a Simulated Live event with an encoder. To join the Live Studio and moderate or present, your system must meet...

System requirements for single webcam broadcasts

Getting Started System Requirements

For events with Webcam as the live acquisition source. This article details the system requirements for broadcasting a Live event or recording a Simulated Live event with a single webcam. To join the Live Studio and moderate or present, your system must meet ...

Overlay Video and Primary Media Clip FAQs

Top FAQs

This article covers frequently asked questions about overlay videos and primary media clips. Unless otherwise noted, the answers apply to Webcast account holders (moderators) who schedule, run, and manage events. Recommended reading: Overlay Video Specs and R...