Skip to main content

Set up two-factor authentication

With two-factor authentication, use a secure, app-generated token to verify your administrative account. This is a time-based, one-time password that is generated using an app on your mobile device used to securely sign in to the administrative portal from a previously unverified browser or device.

To turn on two-factor authentication for your account:

  1. Click on your username in the top right of the page.
  2. On the My Profile page, under Account Information, your 2-Step Verification status is displayed. Click Manage Settings to update your authentication settings.
  3. Click Enable 2-Step Verification.
  4. Enter your password and click Authenticate.

    Verification codes are sent to the email address associated with your account to verify future login attempts.

  5. Click Switch to Token-Based Verification to enable verification via an app. We recommend that you upgrade to our more secure token-based verification.
  6. Enter your password and click Authenticate.
  7. Scan the QR code provided with your chosen authenticator app. You will be provided a time-based token, which is entered in the Verification Code field below the QR code.

    Once complete, a confirmation message is displayed.

​To turn off token-based verification, click Use Email Verification. To turn off two-factor authentication verification, click Disable 2-Step Verification.