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Third-party analytics data

Reports & Recordings Reports

After you enable third-party analytics for an event you'll be able to track the pages registrants land on, including the registration page, the event window, and the page registrants see when the Player is set to Closed. The following table explains the page ...

What data is included in my reports (Audience Details)?

Reports & Recordings Reports

The Audience Totals graph will provide a visual breakdown with totals and percentages of registrationsand viewing sessions, which is highlightedby viewing type (Live, On-Demand and/or SimLive). For live events, the Attendance During Live Event graph tracks the...

Webcast 5.6.5 Release Notes

Documentation

Released: November 24, 2021 This release introduces four new landing page layouts, increases the video bridge capacity to 20, and offers a bulk registration add-on. These release notes also highlight other recent changes and improvements. New features and up...

Webcast 5.6 Release Notes

Documentation

Released: July 31, 2021 This release includes the ability to copy a portal, new search and live indicators for Attendee Portals, marketing consent tracking for registration forms, folder template enhancements, VoIP audio and reporting templates for all users,...

Webcast 5.5 Release Notes

Documentation

Released: April 11, 2021 New features Video bridge events support 15 webcam presenters (up from our previous limit of 10). A new filmstrip layout supports two main speakers on top with others in a filmstrip below. You can promote a speaker to the top and p...

Webcast 5.4 Release Notes

Documentation

Released: January 16, 2021 New features Except for 480p video, these features are available by request. If you'd like the feature added to your account, contact your account representative. Improved high resolution video for your events: All webcast ev...

Surveys- In-event Survey Training (8 mins)

Training Videos Event Setup

In-event surveys are a great way to keep attendees engaged during your event through surveys, polls and quizzes. This video provides an overview of the In-event Survey feature, and shows how to set up a survey, send it to the audience, and view various survey ...

Surveys- Post-event Survey Training (7 mins)

Training Videos Event Setup

Post-event surveys are a great solution to survey your attendees, or evaluate them with a short quiz or a test once your event is over. This video provides an overview of the Post-event Survey feature, and shows how to set up a survey, manage the survey, and v...

Change a Simulated Live event from live acquisition to pre-recorded content

Event & Portal Setup Event Setup & Scheduling

If you schedule a Simulated Live event to be recorded and then decide you'd rather upload pre-recorded media, you cannot convert the event directly. Instead: Before you begin, create a custom calendar reminder for the actual broadcast date and update the ev...

Send reminder emails for a converted Simulated Live event

Event & Portal Setup Emails

When you convert a Live event into a Simulated Live event or change a Simulated Live event from live acquisition to pre-recorded content, the Event Reminder Emails option is no longer available. To send reminder emails for a converted event, create a follow-up...

Send follow-up emails for an event

Event & Portal Setup Emails

Schedule one or more emails to be sent after the event ends to promote future events, gather feedback, and reconnect with attendees. You can send emails to registrants who attended the Live event, attended the Simulated Live event, watched the On-Demand event ...

Send reminder emails for an event

Event & Portal Setup Emails

You can send one or more reminder emails to people who registered for your event. By default, a reminder is sent 24 hours before the scheduled start time of your event. You can change the date and time the reminder will be sent and also schedule additional rem...

Send registration confirmation emails for an event

Event & Portal Setup Emails

Send a registration confirmation email to attendees after they register for the event. By default, registration confirmation emails are plain text messages with the event title, date, time, duration, URL, and a link to unsubscribe from email messages. You can ...

Add a third-party video to a custom tab

Event & Portal Setup Event Content

Enhance your events by including videos that viewers can play at any time. You can include YouTube, Vimeo, or Brightcove videos. During the event, the videos display in tabs on the right side of the event window, next to the video stream or headshots. The vide...

Set up two-factor authentication

Getting Started Account Settings

With two-factor authentication, use a secure, app-generated token to verify your administrative account. This is a time-based, one-time password that is generated using an app on your mobile device used to securely sign in to the administrative portal from a p...

Webcast 5.8 Release Notes

Documentation

Released: August 13, 2022 This release introduces three new grid layouts for video bridge events, makes player layout switching available without slides, sets 480p as the minimum resolution for video events, and adds SSO login options. These release notes als...

Use SSO to authenticate Webcast Admin access

Getting Started Account Settings

For added security, you can use your organization's single sign-on (SSO) to authenticate access to the Webcast Admin portal. You can require admins to sign in from your SSO login page and also allow them to sign in using their Webcast username and password.  ...

Enable layout switching for an event

Event & Portal Setup Event Setup & Scheduling

By default, events with slides or other content tabs show the video player and content side-by-side; audio events show headshots next to content. Layout switching lets you focus on different content - presenters only, video, slides, etc. - by changing the even...

Change the event window layout for a recorded event

Event & Portal Setup Event Setup & Scheduling

For Live, On-Demand, and Simulated Live events. Use layout switching in a recorded event to change the view and highlight different types of content. In the editing studio, set layout changes on the event timeline. Attendees will see the different layouts whil...

Change the event window layout during a live event

Live Events

During a Live event, you can change the layout of the event window that the audience sees to feature different content. The available layouts depend on the type of broadcast (video or audio) and player size you selected in the event setup. Note: Before the ev...