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Quick start training (6 mins)
Welcome to your webcast account! In this video you'll learn how to sign in to your account and us...
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Attendee FAQs
This article covers frequently asked questions about attending an event. How do I register for t...
Video Bridge Guide for Presenters and Guest Admins
A Video Bridge allows presenters to connect to an event and broadcast from different camera sourc...
Video Bridge Presenter Management Best Practices
There are two primary methods for managing presenters on stage during your event. Select the one ...
Video Bridge Control Room Settings
To access the Control Room, click on the monitor icon in the Video Bridge menu. The Control Room ...
Bypassing Netskope for improved performance
Method-1 (Sample Configuration): Bypassing using Custom Firewall Application If the exception tr...
Plan your event before booking
Use this article to review event options and make sure you have everything you need before creati...
Enable layout switching for an event
By default, events with slides or other content tabs show the video player and content side-by-si...
Encoder Events - Cannot Connect or Connection Dropping
Encoder connections can occur for a variety of reasons. If cannot connect your encoder to an even...
Managing a Group License
A License allows for account access to be shared by a group of users at a company. One user can b...
Add human-generated captioning to a live event
The Webcast platform offers options for human-generated or computer-generated captions on an even...
Event player container and window backgrounds
The event window is made up of two layers: the player page background and the player container. T...
Add text, images, and other media to the registration page
All registration layouts include a dedicated space for additional content. By default, this space...
Video Bridge Events - Speaker Connectivity Issues
This troubleshooting article addresses issues related to a presenter's audio or video stream not ...
PowerPoint Best Practices
General Best Practices PowerPoint slides need to be uploaded in advance. Slides should be upload...
Bypassing Zscaler proxies for improved performance
Zscaler is a cloud security platform that scans your data for threats. When Zscaler is installed ...
Accessing a Calendar of Events
The Webcast platform allows easy access to a calendar of events to help keep your team organized....
Send reminder emails for an event
You can send one or more reminder emails to people who registered for your event. By default, a r...
Auto-fields for emails
Jump to: Auto-field Reference | Registrant Auto-fields On the Emails & Marketing tab, you can en...