Skip to main content

Recently Updated Pages

Plan your event before booking

Getting Started

Use this article to review event options and make sure you have everything you need before creati...

Updated 2 weeks ago by Matt Engel

Enable layout switching for an event

Event & Portal Setup Event Setup & Scheduling

By default, events with slides or other content tabs show the video player and content side-by-si...

Updated 3 weeks ago by Matt Engel

Encoder Events - Cannot Connect or Connection Dropping

Troubleshooting

Encoder connections can occur for a variety of reasons. If cannot connect your encoder to an even...

Updated 3 weeks ago by Matt Engel

Managing a Group License

Getting Started Account Settings

A License allows for account access to be shared by a group of users at a company. One user can b...

Updated 1 month ago by Matt Engel

Video Bridge Guide for Presenters and Guest Admins

Live Events Video Bridge Events

A Video Bridge allows presenters to connect to an event and broadcast from different camera sourc...

Updated 1 month ago by Matt Engel

Add human-generated captioning to a live event

Event & Portal Setup Captions & Transcripts

The Webcast platform offers options for human-generated or computer-generated captions on an even...

Updated 1 month ago by Matt Engel

Event player container and window backgrounds

Branding & Customization Event Branding

The event window is made up of two layers: the player page background and the player container. T...

Updated 2 months ago by Alicia Morici

Add text, images, and other media to the registration page

Branding & Customization Event Branding

All registration layouts include a dedicated space for additional content. By default, this space...

Updated 2 months ago by Matt Engel

Video Bridge Events - Speaker Connectivity Issues

Troubleshooting

This troubleshooting article addresses issues related to a presenter's audio or video stream not ...

Updated 2 months ago by Matt Engel

Screen Sharing on the Video Bridge

Live Events Video Bridge Updates - Coming Soon!

Screen Sharing Setup The ability to share your screen sharing with viewers is controlled using t...

Updated 2 months ago by Matt Engel

PowerPoint Best Practices

Event & Portal Setup Event Content

General Best Practices PowerPoint slides need to be uploaded in advance. Slides should be upload...

Updated 2 months ago by Matt Engel

Bypassing Zscaler proxies for improved performance

Live Events

Zscaler is a cloud security platform that scans your data for threats. When Zscaler is installed ...

Updated 4 months ago by Matt Engel

Accessing a Calendar of Events

Reports & Recordings

The Webcast platform allows easy access to a calendar of events to help keep your team organized....

Updated 4 months ago by Matt Engel

Send reminder emails for an event

Event & Portal Setup Emails

You can send one or more reminder emails to people who registered for your event. By default, a r...

Updated 4 months ago by Matt Engel

Auto-fields for emails

Event & Portal Setup Emails

Jump to: Auto-field Reference | Registrant Auto-fields On the Emails & Marketing tab, you can en...

Updated 4 months ago by Matt Engel

Send registration confirmation emails for an event

Event & Portal Setup Emails

Send a registration confirmation email to attendees after they register for the event. By default...

Updated 4 months ago by Matt Engel

Send follow-up emails for an event

Event & Portal Setup Emails

Schedule one or more emails to be sent after the event ends to promote future events, gather feed...

Updated 4 months ago by Matt Engel

Add marketing consent tracking to a registration form

Event & Portal Setup Registration & Landing Pages

You can collect marketing consent from event and portal registrants and provide links to privacy ...

Updated 4 months ago by Matt Engel

Branding Best Practices

Branding & Customization

For the best branding experience, follow these tips. Jump to: Preview your event | Banners and b...

Updated 5 months ago by Matt Engel

Add content download or external links

Event & Portal Setup Event Content

Use the Event Resources option to share supplemental files or links with your audience. This is c...

Updated 5 months ago by Matt Engel