Recently Updated Pages
How do I create a certificate?
The system requires a .PDF file be uploaded, which will serve as the template that is customized ...
Bypassing Zscaler proxies for improved performance
Zscaler is a cloud security platform that scans your data for threats. When Zscaler is installed ...
Event Recording and Replay FAQs
This article covers frequently asked questions about event recordings and replays. Unless otherwi...
Send reminder emails for a converted Simulated Live event
When you convert a Live event into a Simulated Live event or change a Simulated Live event from l...
Accessing events and attendee portals in China
Due to internet restrictions on China, some viewers may have trouble accessing the standard Event...
System requirements for video bridge broadcasts
For events with Video Bridge as the live acquisition source (includes advanced video bridge). Thi...
Embed a webcast in another website
You can embed your webcast in another website using an iframe element. Depending on your desired ...
Allow people to attend an event without registering
If you do not want to collect any information from attendees, set up the event with no registrati...
Encoder stream bit rates
Adaptive Bit Rate (ABR) Encoder Events (Recommended) You are only required to send one stream (p...
System requirements for encoder broadcasts
For events with Your Encoder as the live acquisition source. This article details the system requ...
Webcast Attendee guide to SAML SSO
SAML Background Security Assertion Markup Language 2.0 (SAML) is a standard for securely exchang...
Admin App Guide for Okta SAML Integration
Prerequisites AML Background Users that need to be enabled for SAML login will need an existing ...
Submit Registration Data to a Webcast Form
Getting Started There are two options to submit registration data to a webcast: Send registr...
How can I update my account details (Username, Password and/or Email Address)?
The Account Details page allows you to access your account information, including the Username, P...
Call us
US Local: 1-646-712-9345 US Toll Free: 1-888-860-6813 UK: (44) 203 318 8547 Germany: (49) 800 ...
Managing a Group License
A License allows for account access to be shared by a group of users at a company. One user can b...
Overlay video specs and requirements
For Live, On-Demand, and Simulated Live events. You can upload as many as 10 overlay videos to y...
What types of reports can I get on my event
There are two types of reports that you can run on your events: an Audience Details report and an...
Plan your event before booking
Use this article to review event options and make sure you have everything you need before creati...
Primary media clip specs and requirements
You can upload as many media clips to your event as you like and include them in your On-Demand o...