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Plan your event before booking
Use this article to review event options and make sure you have everything you need before creati...
Enable layout switching for an event
By default, events with slides or other content tabs show the video player and content side-by-si...
Encoder Events - Cannot Connect or Connection Dropping
Encoder connections can occur for a variety of reasons. If cannot connect your encoder to an even...
Managing a Group License
A License allows for account access to be shared by a group of users at a company. One user can b...
Video Bridge Guide for Presenters and Guest Admins
A Video Bridge allows presenters to connect to an event and broadcast from different camera sourc...
Add human-generated captioning to a live event
The Webcast platform offers options for human-generated or computer-generated captions on an even...
Event player container and window backgrounds
The event window is made up of two layers: the player page background and the player container. T...
Add text, images, and other media to the registration page
All registration layouts include a dedicated space for additional content. By default, this space...
Video Bridge Events - Speaker Connectivity Issues
This troubleshooting article addresses issues related to a presenter's audio or video stream not ...
Screen Sharing on the Video Bridge
Screen Sharing Setup The ability to share your screen sharing with viewers is controlled using t...
PowerPoint Best Practices
General Best Practices PowerPoint slides need to be uploaded in advance. Slides should be upload...
Bypassing Zscaler proxies for improved performance
Zscaler is a cloud security platform that scans your data for threats. When Zscaler is installed ...
Accessing a Calendar of Events
The Webcast platform allows easy access to a calendar of events to help keep your team organized....
Send reminder emails for an event
You can send one or more reminder emails to people who registered for your event. By default, a r...
Auto-fields for emails
Jump to: Auto-field Reference | Registrant Auto-fields On the Emails & Marketing tab, you can en...
Send registration confirmation emails for an event
Send a registration confirmation email to attendees after they register for the event. By default...
Send follow-up emails for an event
Schedule one or more emails to be sent after the event ends to promote future events, gather feed...
Add marketing consent tracking to a registration form
You can collect marketing consent from event and portal registrants and provide links to privacy ...
Branding Best Practices
For the best branding experience, follow these tips. Jump to: Preview your event | Banners and b...
Add content download or external links
Use the Event Resources option to share supplemental files or links with your audience. This is c...