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Request live captioning and professional transcription services

Professional Services

Request professional captioning and transcription services for any event. You can request: Rea...

Updated 2 years ago by Kimberly Whiten

Change a Simulated Live event from live acquisition to pre-recorded content

Event & Portal Setup Event Setup & Scheduling

If you schedule a Simulated Live event to be recorded and then decide you'd rather upload pre-rec...

Set up an event in another language

Event & Portal Setup Event Setup & Scheduling

Language templates contain many common text elements translated from English to other languages. ...

Set up Guest Administrator accounts

Event & Portal Setup Event Setup & Scheduling

After scheduling an event, invite your presenters, moderators, and schedulers and give them Guest...

Limit presenter actions in the Live Studio

Event & Portal Setup Event Setup & Scheduling

Control what your presenters see and what they can interact with in the Live Studio during the ev...

Change the event window layout for a recorded event

Event & Portal Setup Event Setup & Scheduling

For Live, On-Demand, and Simulated Live events. Use layout switching in a recorded event to chang...

Use SSO to authenticate Webcast Admin access

Getting Started Account Settings

For added security, you can use your organization's single sign-on (SSO) to authenticate access t...

Portal Training (12 mins)

Training Videos Event Setup

If you are hosting a series of related events, you can add them to a single landing page and allo...

Enhanced Portal Training (4 mins)

Training Videos Event Setup

Enhance your portal with interactive features. Turn on the Enhanced Portal feature to add downloa...

Template Training (5 mins)

Training Videos Event Setup

Templates are a great way to streamline the event setup process. Using a template, you can set de...

Certification training- Duration-based certification (6 mins)

Training Videos Event Setup

Require attendees to watch the Live event for a duration you specify and automatically provide PD...

Create and schedule a Simulated Live event

Event & Portal Setup Event Setup & Scheduling

Simulated Live events are recordings that are broadcast at the date and time you schedule. You ca...

Create and schedule a Live event

Event & Portal Setup Event Setup & Scheduling

Live events are broadcast live at the date and time you schedule. When setting up a Live event, c...

Create an On-Demand event

Event & Portal Setup Event Setup & Scheduling

On-Demand events are recordings that can be watched at any time. When setting up an On-Demand eve...

Assemble or edit an event recording

Reports & Recordings Recordings

Use the editing studio to make simple edits to recorded content and to assemble content for any t...

Get assistance running your event

Professional Services

After you schedule an event, you can get personalized assistance with delivering your event. Our ...

Get assistance setting up and running your event

Professional Services

Ensure your next event runs flawlessly, from start to finish. Our experienced event producers can...

Managed event security options

Professional Services

Make your managed event more secure by managing who can access your event and how. Secure your ev...

Integrated audience phone bridge rates

Professional Services

The integrated audience phone bridge can be used to allow audience members to listen to the prese...

Change the event window layout during a live event

Live Events

During a Live event, you can change the layout of the event window that the audience sees to feat...