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Admin App Guide for Okta SAML Integration

API & SAML Documentation SAML Documentation

Prerequisites AML Background Users that need to be enabled for SAML login will need an existing ...

Updated 1 year ago by Matt Engel

How can I update my account details (Username, Password and/or Email Address)?

Getting Started Account Settings

The Account Details page allows you to access your account information, including the Username, P...

Updated 1 year ago by Matt Engel

Call us

Contact Support

US Local: 1-646-712-9345 US Toll Free: 1-888-860-6813 UK: (44) 203 318 8547 Germany: (49) 800 ...

Updated 1 year ago by Matt Engel

Managing a Group License

Getting Started Account Settings

A License allows for account access to be shared by a group of users at a company. One user can b...

Updated 1 year ago by Matt Engel

Overlay video specs and requirements

Event & Portal Setup Event Content

For Live, On-Demand, and Simulated Live events. You can upload as many as 10 overlay videos to y...

Updated 1 year ago by Matt Mantione

What types of reports can I get on my event

Reports & Recordings Reports

There are two types of reports that you can run on your events: an Audience Details report and an...

Updated 1 year ago by Matt Engel

Plan your event before booking

Getting Started

Use this article to review event options and make sure you have everything you need before creati...

Updated 1 year ago by Matt Engel

Primary media clip specs and requirements

Event & Portal Setup Event Content

You can upload as many media clips to your event as you like and include them in your On-Demand o...

Updated 1 year ago by Matt Engel

Enable layout switching for an event

Event & Portal Setup Event Setup & Scheduling

By default, events with slides or other content tabs show the video player and content side-by-si...

Updated 1 year ago by Matt Engel

Request live captioning and professional transcription services

Professional Services

Request professional captioning and transcription services for any event. You can request: Rea...

Updated 2 years ago by Kimberly Whiten

Change a Simulated Live event from live acquisition to pre-recorded content

Event & Portal Setup Event Setup & Scheduling

If you schedule a Simulated Live event to be recorded and then decide you'd rather upload pre-rec...

Set up an event in another language

Event & Portal Setup Event Setup & Scheduling

Language templates contain many common text elements translated from English to other languages. ...

Set up Guest Administrator accounts

Event & Portal Setup Event Setup & Scheduling

After scheduling an event, invite your presenters, moderators, and schedulers and give them Guest...

Limit presenter actions in the Live Studio

Event & Portal Setup Event Setup & Scheduling

Control what your presenters see and what they can interact with in the Live Studio during the ev...

Change the event window layout for a recorded event

Event & Portal Setup Event Setup & Scheduling

For Live, On-Demand, and Simulated Live events. Use layout switching in a recorded event to chang...

Use SSO to authenticate Webcast Admin access

Getting Started Account Settings

For added security, you can use your organization's single sign-on (SSO) to authenticate access t...

Portal Training (12 mins)

Training Videos Event Setup

If you are hosting a series of related events, you can add them to a single landing page and allo...

Enhanced Portal Training (4 mins)

Training Videos Event Setup

Enhance your portal with interactive features. Turn on the Enhanced Portal feature to add downloa...

Template Training (5 mins)

Training Videos Event Setup

Templates are a great way to streamline the event setup process. Using a template, you can set de...

Certification training- Duration-based certification (6 mins)

Training Videos Event Setup

Require attendees to watch the Live event for a duration you specify and automatically provide PD...