Skip to main content

Recently Updated Pages

Embed a webcast in another website

Event & Portal Setup Event Setup & Scheduling

You can embed your webcast in another website using an iframe element. Depending on your desired ...

Updated 1 year ago by Matt Engel

Webcast Attendee guide to SAML SSO

API & SAML Documentation SAML Documentation

SAML Background Security Assertion Markup Language 2.0 (SAML) is a standard for securely exchang...

Updated 2 years ago by Matt Engel

Admin App Guide for Okta SAML Integration

API & SAML Documentation SAML Documentation

Prerequisites AML Background Users that need to be enabled for SAML login will need an existing ...

Updated 2 years ago by Matt Engel

How can I update my account details (Username, Password and/or Email Address)?

Getting Started Account Settings

The Account Details page allows you to access your account information, including the Username, P...

Updated 2 years ago by Matt Engel

Call us

Contact Support

US Local: 1-646-712-9345 US Toll Free: 1-888-860-6813 UK: (44) 203 318 8547 Germany: (49) 800 ...

Updated 2 years ago by Matt Engel

Managing a Group License

Getting Started Account Settings

A License allows for account access to be shared by a group of users at a company. One user can b...

Updated 2 years ago by Matt Engel

Overlay video specs and requirements

Event & Portal Setup Event Content

For Live, On-Demand, and Simulated Live events. You can upload as many as 10 overlay videos to y...

Updated 2 years ago by Matt Mantione

What types of reports can I get on my event

Reports & Recordings Reports

There are two types of reports that you can run on your events: an Audience Details report and an...

Updated 2 years ago by Matt Engel

Plan your event before booking

Getting Started

Use this article to review event options and make sure you have everything you need before creati...

Updated 2 years ago by Matt Engel

Primary media clip specs and requirements

Event & Portal Setup Event Content

You can upload as many media clips to your event as you like and include them in your On-Demand o...

Updated 2 years ago by Matt Engel

Enable layout switching for an event

Event & Portal Setup Event Setup & Scheduling

By default, events with slides or other content tabs show the video player and content side-by-si...

Updated 2 years ago by Matt Engel

Request live captioning and professional transcription services

Professional Services

Request professional captioning and transcription services for any event. You can request: Rea...

Updated 2 years ago by Kimberly Whiten

Change a Simulated Live event from live acquisition to pre-recorded content

Event & Portal Setup Event Setup & Scheduling

If you schedule a Simulated Live event to be recorded and then decide you'd rather upload pre-rec...

Set up an event in another language

Event & Portal Setup Event Setup & Scheduling

Language templates contain many common text elements translated from English to other languages. ...

Set up Guest Administrator accounts

Event & Portal Setup Event Setup & Scheduling

After scheduling an event, invite your presenters, moderators, and schedulers and give them Guest...

Limit presenter actions in the Live Studio

Event & Portal Setup Event Setup & Scheduling

Control what your presenters see and what they can interact with in the Live Studio during the ev...

Change the event window layout for a recorded event

Event & Portal Setup Event Setup & Scheduling

For Live, On-Demand, and Simulated Live events. Use layout switching in a recorded event to chang...

Use SSO to authenticate Webcast Admin access

Getting Started Account Settings

For added security, you can use your organization's single sign-on (SSO) to authenticate access t...

Portal Training (12 mins)

Training Videos Event Setup

If you are hosting a series of related events, you can add them to a single landing page and allo...

Enhanced Portal Training (4 mins)

Training Videos Event Setup

Enhance your portal with interactive features. Turn on the Enhanced Portal feature to add downloa...