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US Local: 1-646-712-9345 US Toll Free: 1-888-860-6813 UK: (44) 203 318 8547 Germany: (49) 800 ...

Updated 1 year ago by Matt Engel

Managing a Group License

Getting Started Account Settings

A License allows for account access to be shared by a group of users at a company. One user can b...

Updated 1 year ago by Matt Engel

Overlay video specs and requirements

Event & Portal Setup Event Content

For Live, On-Demand, and Simulated Live events. You can upload as many as 10 overlay videos to y...

Updated 1 year ago by Matt Mantione

What types of reports can I get on my event

Reports & Recordings Reports

There are two types of reports that you can run on your events: an Audience Details report and an...

Updated 1 year ago by Matt Engel

Plan your event before booking

Getting Started

Use this article to review event options and make sure you have everything you need before creati...

Updated 1 year ago by Matt Engel

Primary media clip specs and requirements

Event & Portal Setup Event Content

You can upload as many media clips to your event as you like and include them in your On-Demand o...

Updated 1 year ago by Matt Engel

Enable layout switching for an event

Event & Portal Setup Events

By default, events with slides or other content tabs show the video player and content side-by-si...

Updated 1 year ago by Matt Engel

Broadcasting FAQs

Top FAQs

This article covers frequently asked questions about broadcasting. Unless otherwise noted, the an...

Updated 1 year ago by Matt Engel

Request live captioning and professional transcription services

Professional Services

Request professional captioning and transcription services for any event. You can request: Rea...

Updated 1 year ago by Kimberly Whiten

Bulk registration for an event

Event & Portal Setup Events

Add-on. Please contact your sales representative for additional information. With bulk registrat...

Auto-fields for emails

Event & Portal Setup Events

Jump to: Auto-field Reference | Registrant Auto-fields On the Emails & Marketing tab, you can en...

Auto-fields for event landing pages

Event & Portal Setup Events

Jump to: Auto-field reference  | Custom calendar reminders By default, the landing page includes...

Add marketing consent tracking to a registration form

Event & Portal Setup Events

You can collect marketing consent from event and portal registrants and provide links to privacy ...

Add custom questions to a registration form

Event & Portal Setup Events

In addition to standard registration questions, you can add custom questions to the registration ...

Change a Simulated Live event from live acquisition to pre-recorded content

Event & Portal Setup Events

If you schedule a Simulated Live event to be recorded and then decide you'd rather upload pre-rec...

Set up an event in another language

Event & Portal Setup Events

Language templates contain many common text elements translated from English to other languages. ...

Set up the registration form for an event

Event & Portal Setup Events

The event landing page includes a registration form. You can use the standard registration form q...

Set up Guest Administrator accounts

Event & Portal Setup Events

After scheduling an event, invite your presenters, moderators, and schedulers and give them Guest...

Limit presenter actions in the Live Studio

Event & Portal Setup Events

Control what your presenters see and what they can interact with in the Live Studio during the ev...

Send follow-up emails for an event

Event & Portal Setup Events

Schedule one or more emails to be sent after the event ends to promote future events, gather feed...