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Investigating a Presenter Issue

Troubleshooting

To investigate a presenter issue, please have the presenter capture the details below. For self-s...

Webcam broadcasts - Stream not connecting

Troubleshooting

This troubleshooting article addresses issues related to connecting the webcam stream to the even...

Video Bridge Events - Guest Presenter or Presenter Disconnected

Troubleshooting

If a Guest Presenter is dropped from the bridge, check to make sure an Admin has joined the Video...

VCU Events - Can't Connect / Sitting on "Connecting" Screen / "VCU Dial Out Failed" Message

Troubleshooting

This troubleshooting article addresses issues related to the VCU stream not connecting to the eve...

Auto-fields for event details on a portal

Event & Portal Setup Attendee Portals

Jump to: Auto-field Reference | Customization Example The portal agenda displays specific detail...

Customize the event title and date | Open layouts

Branding & Customization Event Branding

By default, the registration page includes the event title, the event date and time, and a calend...

Buttons, tabs, and title bar color | Bar layouts

Branding & Customization Event Branding

The highlight color sets the color of the title bar, buttons, and the ruling line above the foote...

Customize the event title and date | Bar layouts

Branding & Customization Event Branding

By default, the registration page includes the event title in the title bar and the event date an...

Event Branding & Customization

Branding & Customization

The event landing page is the entrance to your event. It contains the event title and date, a reg...

Use the text editor to customize events and emails

Branding & Customization Event Branding

Jump to: Add images | Add speaker headshots | Add links | Embed videos | Add a Twitter feed When...

Portal Branding and Customization

Branding & Customization

The portal landing page is the entrance to the portal. It contains the portal title, a registrati...

Branding Best Practices

Branding & Customization

For the best branding experience, follow these tips. Jump to: Preview your event | Banners and b...

Add events to a portal

Event & Portal Setup Attendee Portals

With a portal, viewers can register one time and attend any of the events on the portal. After yo...

Sort events and breakout sessions into categories

Event & Portal Setup Attendee Portals

After you add events and breakout sessions to the portal, the portal automatically sorts them by ...

Add breakout sessions to a portal

Event & Portal Setup Attendee Portals

Engage your viewers and allow viewers to attend breakout sessions from the portal agenda page. Af...

Have viewers register for individual events on a portal

Event & Portal Setup Attendee Portals

Available with Simple List and Custom portal layouts (on the Portal Layout tab). With a portal, ...

Run event reports

Reports & Recordings Reports

Run detailed reports on your attendees and event analytics for one or more events. You can downlo...

Join the Live Studio

Live Events

To moderate or present at a live event, enter the Live Studio and connect your audio or video. Th...

Quick start training (6 mins)

Training Videos Event Setup

Welcome to your webcast account! In this video you'll learn how to sign in to your account and us...

About Q&A

Event & Portal Setup Event Content

Allow attendees to submit questions during a Live, Simulated Live, or On-Demand event or through ...