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Enhanced Portal Training (4 mins)

Training Videos Event Setup

Enhance your portal with interactive features. Turn on the Enhanced Portal feature to add downloa...

Template Training (5 mins)

Training Videos Event Setup

Templates are a great way to streamline the event setup process. Using a template, you can set de...

Certification training- Duration-based certification (6 mins)

Training Videos Event Setup

Require attendees to watch the Live event for a duration you specify and automatically provide PD...

Create and schedule a Simulated Live event

Event & Portal Setup Events

Simulated Live events are recordings that are broadcast at the date and time you schedule. You ca...

Create and schedule a Live event

Event & Portal Setup Events

Live events are broadcast live at the date and time you schedule. When setting up a Live event, c...

Create an On-Demand event

Event & Portal Setup Events

On-Demand events are recordings that can be watched at any time. When setting up an On-Demand eve...

Assemble or edit an event recording

Reports & Recordings Recordings

Use the editing studio to make simple edits to recorded content and to assemble content for any t...

Get assistance running your event

Professional Services

After you schedule an event, you can get personalized assistance with delivering your event. Our ...

Get assistance setting up and running your event

Professional Services

Ensure your next event runs flawlessly, from start to finish. Our experienced event producers can...

Managed event security options

Professional Services

Make your managed event more secure by managing who can access your event and how. Secure your ev...

Integrated audience phone bridge rates

Professional Services

The integrated audience phone bridge can be used to allow audience members to listen to the prese...

Change the event window layout during a live event

Live Events

During a Live event, you can change the layout of the event window that the audience sees to feat...

Survey and Certification FAQs

Top FAQs

This article covers frequently asked questions about surveys and certification. Unless otherwise ...

Share a video during a Live event

Live Events

In the Live Studio, the Overlay Videos tab shows all uploaded videos. From here, you and other pr...

Set up two-factor authentication

Getting Started Account Settings

With two-factor authentication, use a secure, app-generated token to verify your administrative a...

Upload videos to play in a Live event

Event & Portal Setup Event Content

To share videos during a Live event, upload them to your event content. Then in the Live Studio, ...

Remove embedded fonts from slides

Event & Portal Setup Event Content

Embedded fonts are not supported. Before uploading a slide deck to an event, you must remove embe...

Add third-party tools to an event

Event & Portal Setup Event Content

Enhance your events by including interactive tools like captioning, polling, surveys, real-time Q...

Upload videos for use in a recorded event

Event & Portal Setup Event Content

To include videos in a recorded event, upload them to your event content. Then in the editing stu...

Upload audio clips for use in a recorded event

Event & Portal Setup Event Content

For audio only broadcasts. To include pre-recorded audio in an On-Demand or Simulated Live event,...