Recently Updated Pages
Surveys- Attendance Survey Training (4 mins)
Attendance surveys are a great way to keep attendees engaged during your event. This video provid...
Live Event Script Training (2 mins)
For moderators and presenters. Looking to streamline several types of content, such as slides, vi...
Echo, Feedback or Distortion of Event’s Audio and/or Video
If there is an issue with the audio and/or video quality, start by determining if it is an issue ...
Telephone Events - Speaker Can't Connect
Connecting using Phone Audio If you would like to connect to the Presenter Bridge using your tel...
Webcam Events - Message stating "Access to your webcam is required to continue"
This message indicates that the computer’s video and audio sources are already in use or access i...
Investigating a Presenter Issue
To investigate a presenter issue, please have the presenter capture the details below. For self-s...
Webcam broadcasts - Stream not connecting
This troubleshooting article addresses issues related to connecting the webcam stream to the even...
Video Bridge Events - Guest Presenter or Presenter Disconnected
If a Guest Presenter is dropped from the bridge, check to make sure an Admin has joined the Video...
VCU Events - Can't Connect / Sitting on "Connecting" Screen / "VCU Dial Out Failed" Message
This troubleshooting article addresses issues related to the VCU stream not connecting to the eve...
Auto-fields for event details on a portal
Jump to: Auto-field Reference | Customization Example The portal agenda displays specific detail...
Customize the event title and date | Open layouts
By default, the registration page includes the event title, the event date and time, and a calend...
Buttons, tabs, and title bar color | Bar layouts
The highlight color sets the color of the title bar, buttons, and the ruling line above the foote...
Customize the event title and date | Bar layouts
By default, the registration page includes the event title in the title bar and the event date an...
Event Branding & Customization
The event landing page is the entrance to your event. It contains the event title and date, a reg...
Use the text editor to customize events and emails
Jump to: Add images | Add speaker headshots | Add links | Embed videos | Add a Twitter feed When...
Portal Branding and Customization
The portal landing page is the entrance to the portal. It contains the portal title, a registrati...
Branding Best Practices
For the best branding experience, follow these tips. Jump to: Preview your event | Banners and b...
Add events to a portal
With a portal, viewers can register one time and attend any of the events on the portal. After yo...
Sort events and breakout sessions into categories
After you add events and breakout sessions to the portal, the portal automatically sorts them by ...
Add breakout sessions to a portal
Engage your viewers and allow viewers to attend breakout sessions from the portal agenda page. Af...