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Event Recording and Replay FAQs

Top FAQs

This article covers frequently asked questions about event recordings and replays. Unless otherwi...

Updated 1 month ago by Matt Engel

Add human-generated captioning to a live event

Event & Portal Setup Captions & Transcripts

The Webcast platform offers options for human-generated or computer-generated captions on an even...

Updated 1 month ago by Matt Engel

PowerPoint Best Practices

Event & Portal Setup Event Content

General Best Practices PowerPoint slides need to be uploaded in advance. Slides should be upload...

Updated 2 months ago by Matt Engel

Event Player Design Refresh

Branding & Customization Event Branding

The webcast player has been updated to include additional spacing and refreshed styling. This des...

Updated 3 months ago by Alicia Morici

System requirements for High Definition (HD) broadcasts

Getting Started System Requirements

For video events with the 720p or 1080p high-resolution player size. Not available for telephone ...

Updated 3 months ago by Matt Engel

System requirements for single webcam broadcasts

Getting Started System Requirements

For events with Webcam as the live acquisition source. This article details the system requiremen...

Updated 3 months ago by Matt Engel

System requirements for telephone broadcasts

Getting Started System Requirements

For events with Telephone as the live acquisition source. This article details the system require...

Updated 3 months ago by Matt Engel

System requirements for VCU/telepresence broadcasts

Getting Started System Requirements

For events with VCU/Telepresence as the live acquisition source. This article details the system ...

Updated 3 months ago by Matt Engel

System requirements for encoder broadcasts

Getting Started System Requirements

For events with Your Encoder as the live acquisition source. This article details the system requ...

Updated 3 months ago by Matt Engel

System requirements for attendees

Getting Started System Requirements

You can attend an event on a desktop computer or mobile device - just open the event URL in a sup...

Updated 3 months ago by Matt Engel

System requirements for video bridge broadcasts

Getting Started System Requirements

This article details the system requirements for broadcasting a Live event or recording a Simulat...

Updated 3 months ago by Matt Engel

Supported 3rd party tools

Event & Portal Setup Event Content

Enhance your events by including interactive elements with third-party apps and platforms. By def...

Updated 4 months ago by Matt Engel

Microsoft Dynamics 365

API & SAML Documentation Integrations & API Documentation

Integration Overview The Webcast Dynamics 365 Integration offers the capability to pass webcast ...

Updated 4 months ago by Ian MacMillan

Reporting API

API & SAML Documentation Integrations & API Documentation

Introduction The following documentation reviews the REST API for authenticating and accessing R...

Updated 5 months ago by Ian MacMillan

Submit Registration Data to a Webcast Form

API & SAML Documentation Integrations & API Documentation

Getting Started There are two options to submit registration data to a webcast:  Send registr...

Updated 5 months ago by Ian MacMillan

Event player container and window backgrounds

Branding & Customization Event Branding

The event window is made up of two layers: the player page background and the player container. T...

Updated 5 months ago by Alicia Morici

Salesforce Integration

API & SAML Documentation Integrations & API Documentation

Integration Overview The Webcast Salesforce Integration offers the capability to pass webcast da...

Updated 5 months ago by Ian MacMillan

Stream optimization

Live Events

It is important for any webcasting professional to understand if their network is ready to suppor...

Updated 5 months ago by Matt Engel

Encoder stream bit rates

Live Events

Adaptive Bit Rate (ABR) Encoder Events (Recommended) You are only required to send one stream (p...

Updated 6 months ago by Matt Engel

Enable third-party analytics for an event

Event & Portal Setup Events

For more detailed metrics on viewer activity, you can use the Third-Party Analytics feature to se...

Updated 6 months ago by Matt Engel