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Webcast 5.9 Release Notes

Documentation

Released: November 19, 2022 This release introduces 1080p streaming video, the ability to add li...

Updated 3 weeks ago by Matt Engel

Webcast 5.8 Release Notes

Documentation

Released: August 13, 2022 This release introduces three new grid layouts for video bridge events...

Webcast 5.4 Release Notes

Documentation

Released: January 16, 2021 New features Except for 480p video, these features are available by ...

Webcast 5.5 Release Notes

Documentation

Released: April 11, 2021 New features Video bridge events support 15 webcam presenters (up fr...

Updated 3 weeks ago by Matt Engel

Webcast 5.6 Release Notes

Documentation

Released: July 31, 2021 This release includes the ability to copy a portal, new search and live ...

Webcast 5.6.5 Release Notes

Documentation

Released: November 24, 2021 This release introduces four new landing page layouts, increases the...

Webcast API Documentation

Documentation

Use APIs to create and update events, allow attendees to register from third-party registration s...

PowerPoint Best Practices

Event & Portal Setup Event Content

General Best Practices PowerPoint slides need to be uploaded in advance. Final slides should be ...

Updated 4 weeks ago by Matt Engel

How do I broadcast using an encoder?

Live Events

To access the information needed to connect your encoder for the event, click the Media Encoder S...

Updated 1 month ago by Matt Engel

Encoder Events - Cannot Connect or Connection Dropping

Troubleshooting

Encoder connections can occur for a variety of reasons. If cannot connect your encoder to an even...

Updated 1 month ago by Matt Engel

Presenter FAQs

Top FAQs

This article covers frequently asked questions about presenting a Live event. How many presenter...

Updated 1 month ago by Matt Engel

Attendee FAQs

Troubleshooting

This article covers frequently asked questions about attending an event. How do I register for t...

Updated 1 month ago by Matt Engel

Submit a support request

Contact Support

If you'd like to provide more detail, you can open a case with the support team. Visit our Contac...

Updated 1 month ago by Matt Engel

Webcast Support Numbers

Contact Support

Use the telephone numbers below to access live phone support:US Local: 1-646-712-9345 US Toll Fr...

Updated 1 month ago by Matt Engel

Access Live Chat Help

Contact Support

Live chat is available to Administrators should assistance be required. Click on the chat icon in...

Updated 1 month ago by Matt Engel

Upload Slides to an Event

Event & Portal Setup Event Content

The webcasting platform allows presenters to upload their presentation content so it can be displ...

Updated 1 month ago by Matt Engel

Bypassing Netskope for improved performance

Live Events

Method-1 (Sample Configuration): Bypassing using Custom Firewall Application If the exception tr...

Updated 1 month ago by Matt Engel

Quick start training (6 mins)

Training Videos Event Setup

Welcome to your webcast account! In this video you'll learn how to sign in to your account and us...

Updated 2 months ago by Matt Engel

Video Bridge Presenter Management Best Practices

Live Events Video Bridge Events

There are two primary methods for managing presenters on stage during your event. Select the one ...

Updated 3 months ago by Alicia Morici

Video Bridge Control Room Settings

Live Events Video Bridge Events

To access the Control Room, click on the monitor icon in the Video Bridge menu. The Control Room ...

Updated 3 months ago by Matt Engel